ProSafe Privacy Policy

Make sure to direct any questions regarding our Privacy Policy to the contact information below.


Welcome to ProSafe! Please read these Terms of Use and our Privacy Policy (collectively the “Terms”) carefully, as you agree that you consent to these Terms by your use of this website or ProSafe’s services, as described further below.



(“ProSafe,” “our,” “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy applies solely to the information that you directly input into this website (“Website”).

By accessing or using our Website, you consent to the terms of this Privacy Policy.


The Website is not intended for children under 13 years of age. We do not knowingly collect information of any sort, including personal information, from children under 13. If you are under 13, do not use or provide any information on the Website. If you believe we might have any information from or about a child under 13, please contact us immediately at


We collect the following information from you when you use the Website or sign up for our services on the Website:

  • Name.
  • Email Address.
  • Mobile Phone Number.
  • Information about your internet connection, the equipment you use to access the Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us, or.
  • Automatically as you navigate through the Website using Google Analytics (or other analytics tools), such as page views and duration and browser information. We do not correlate tracking information to individuals; we analyze it only in the aggregate. In particular, we anonymize IP addresses for anonymous browsing, so that analytics tools cannot identify you personally.

We do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


We use information that we collect about you or that you provide to us, including any personal information:

  • To present the Website to you and improve our services.
  • To provide you with information and services that you request from us.
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices.
  • To notify you about changes to the Website or any products or services we provide.
  • To send you information about our services or the services of third parties that we think might interest you, unless you tell us that you do not want to receive such information. We may communicate with you if you’ve provided us the means to do so. For example, any data collected from web forms completed on this site are considered as opt-in permission to be included in our database and to receive communications from us via email. To opt-out of email communications, contact us at


In this section we explain the limited situations in which we may disclose your information, which is only done as described here.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide:

  • To contractors, service providers, and other third parties we use to support our business, such as our staff who answer calls and provide other services to you, and only if they are trained in our confidentiality requirements.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ProSafe’s assets in which personal information held by ProSafe about the Website users is among the assets transferred.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To third party contractors in order to analyze Website performance and user behavior and/or to improve the Website. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual. Additional information regarding our partners’ privacy policies and the option to opt-out of sharing your usage information is available at Google Analytics Opt-Out Browser Add-on.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ProSafe, our customers, or others.


You can review and change your personal information by contacting us at to request that we correct or delete any personal information that you have provided to us.


California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at


ProSafe complies with EU-U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU), the United Kingdom, and Switzerland to the United States in reliance on Privacy Shield. ProSafe has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

ProSafe is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. ProSafe complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, the United Kingdom, and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProSafe is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProSafe may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

You may direct any inquiries or complaints related to our Privacy Shield compliance to If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact your country’s Data Protection Authority, which you may find listed here. ProSafe commits to cooperate with the panel established by the EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.

Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including encryption mechanisms, password requirements, regular malware scans, and extensive staff training and contractual agreements. The Website is hosted by Amazon Cloud Services, the leader in cloud computing and secure IT infrastructure.


If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. To take any of these actions, contact us at

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. If you need assistance, you may contact us at

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. To withdraw consent, contact us at

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We will send you notifications and if, and to the extent, you have opted-in to promotional communications, other messages using the contact information (e.g., your email address, your phone number) you provided to us when you signed up for, opted-in to, or requested information from ProSafe. You may opt-out of continuing to receive optional messages by following the instructions included in each message, which may be conveyed via email, SMS message, or another channel.

We will send you service-related announcements when we believe it is necessary to do so (e.g., outages, product changes, or network issues). You may opt-out of continuing to receive service-related messages by following the instructions included in each message, which may be conveyed via email, SMS message, or another channel.


If we make material changes to how we treat our users’ personal information, we will notify you through an email to the most recent email address that you provided to us, if any. The date the privacy policy was last revised is identified at the top of this page.


To ask questions or comment about this privacy policy and our privacy practices, contact us at

Got Questions For Us?

If you need to talk to a real person to get answers to your questions and concerns, our dedicated customer service team is here to assist you. You can reach out to us via email at

Our team is committed to providing prompt and helpful responses to ensure that your inquiries are addressed effectively. We understand the importance of personalized assistance and strive to provide the support you need.