# LLMs-Full.txt - Full Content for Project Pages # Generated on: 2026-01-22T23:14:22.164Z # Total pages: 19 ## URL: https://www.prosafehotels.com/blog-category ### Title: Blog ### Page ID: 2921303 ### Content: Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/home ### Title: ProSafe Safety Solutions ### Page ID: 2921304 ### Content: ## Empower and Protect Your Most Valuable Asset: ## Your Associates ## Powered By ## Serving over 8,000 Properties and 900,000 Rooms #### Overview of WorldVue #### Innovation and Service ## ProSafe's SafeSuite: ## Powering Communication, Protecting Teams #### ProSafe Mobile #### SafeHub #### ProSafe Wearables ### Prioritizing Safety, Communication and Efficiency for Your Hotel Associates #### ProSafe Is Simple, Intuitive, and Effortless #### ProSafe Ensures Safety, Security, and Seamless Communication #### ProSafe Discretion Function #### Audio Visual Evidence #### Voice Messages #### SafeSync #### Geo-Location #### QR-NFC Room #### Duress Button ## Discover SafeHub: Smarter Hotel Management ### SafeClip ### SafeKey ### SafeBand ## Live Translation Made Simple #### Instant Text Translation #### Audio Playback in Your Language ProSafe Empowers Your Team with Safety, Seamless Communication, Operational Efficiencies & Unmatched Preparedness. We believe your team members are your hotel's greatest assets. That's why we developed ProSafe: an intuitive platform that protects associates, supports industry standards, and empowers them with communication and preparation tools. With real-time updates and team coordination features, ProSafe keeps your staff connected, prepared, and ready to tackle daily challenges-all while optimizing workflows and cutting costs. WorldVue® is your trusted provider of video solutions, advanced connectivity, and professional services to properties and enterprises worldwide. With a dedication to customer service, WorldVue leads the way in delivering innovative technology solutions that enhance the resident, guest, and staff experience. Instant communication and safety, all in one device Centralized dashboard for real-time safety and team coordination Discreet protection, reliable safety at the push of a button ProSafe's straightforward interface requires no extra time or training, ensuring seamless adoption. By prioritizing safety, communication, and operational efficiency, it delivers exactly what your team needs to stay connected and protected. All collected data is securely stored and protected with biometrics or a PIN code, ensuring only authorized individuals can access it. This enhances safety while supporting efficient communication and operational readiness. When the duress button is activated, the device screen darkens to display only essential buttons, ensuring privacy and minimizing attention. ProSafe also ensures hotel communications remain confidential and cannot be overheard. ProSafe Streamlines Hotel Safety and Communication, Empowering Teams To Stay Connected and Focused on Daily Tasks Lack of evidence complicates decisions. ProSafe securely stores incident details remotely, preventing data loss while enabling real-time communication to keep your team informed and ready to respond. In emergencies, when typing isn't possible, associates can send real-time messages for instant communication. This ensures critical details are quickly shared, enhancing team coordination and keeping everyone informed. When an associate activates the duress button, all team members are instantly alerted with the person's location and status. This real-time communication ensures swift coordination and readiness to respond effectively. Whether it's a brand requirement or a legal mandate, geo-location sets the standard for duress buttons. ProSafe's geo-location feature not only meets these requirements but also enhances team communication by providing precise location. ProSafe's patented QR-NFC tracking provides real-time location updates with room/area level accuracy streamlining emergency responses and daily operational tasks via location tagging. This ensures quick assistance and seamless team coordination. Feel safe, secure, and confident with ProSafe's Duress Button. It ensures immediate assistance in emergencies while enabling real-time communication and coordination to keep your team connected and ready to respond. Streamline your hotel operations with SafeHub. Real-time monitoring, enhanced security, and efficient team management in one easy platform. A versatile wearable device designed for convenience and accessibility. The SafeClip attaches securely to a uniform or lanyard, ensuring it's always within reach for safety when it matters most. A patented 2-in-1 wearable, SafeKey combines a Master key with a Duress Button, ensuring operational efficiency by keeping the device always in hand and readily available for any emergencies that may arise. Safety meets functionality with the SafeBand, a comfortable and convenient wearable designed for seamless protection (IP67 Rated). Worn on the wrist, it's always ready to support you when it matters most. Receive voice messages in any language and see the translated text appear instantly beneath the original. With just a tap, play the translated message as audio in your preferred language, perfectly synchronized with your device's settings. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/reset-password-page ### Title: Reset password page ### Page ID: 2921309 ### Content: Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/protected-collection-item ### Title: Protected Page ### Page ID: 4434230 ### Content: In order to view the page, please enter the password below: Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/blog ### Title: Blog ### Page ID: 4891784 ### Content: ## Discover What's New with ProSafe ProSafe and TruePath Vision Advance Hospitality Security ProSafe and Simply Report: Strengthening Hospitality Safety ProSafe and RapidSOS: Innovating Hospitality Safety ProSafe Pivotal in AHLA/HTNG Staff Alert Technology Case Study: ProSafe - Innovating Workplace Safety in Hospitality The Importance of Staff Safety in Hotels: A Must-Have Perspective Enhancing Workplace Safety: The Role of Panic Buttons Subscribe to our blog and get the latest insights on workplace safety, tips, and updates directly in your inbox. Stay ahead in workplace safety with ProSafe. Download now and explore our latest features designed to enhance safety, streamline communication, and optimize operations like never before. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/enhancing-workplace-safety-the-role-of-panic-buttons ### Title: Enhancing Workplace Safety: The Role of Panic Buttons ### Page ID: 5014089 ### Content: Enhancing Workplace Safety: The Role of Panic Buttons Panic buttons are a crucial tool in enhancing workplace safety in the hospitality industry. These buttons are small devices that can be easily carried or installed in strategic locations throughout the workplace. They are designed to provide immediate assistance in emergencies, allowing employees to quickly alert authorities or security personnel when they feel threatened or unsafe. The functionality of panic buttons may vary depending on the specific model and features. However, most panic buttons are equipped with a simple yet effective mechanism. When activated, they send a distress signal to a designated authority or security team, notifying them about the emergency. Some panic buttons also have built-in GPS capabilities, allowing responders to locate the exact position of the distress signal. In hospitality settings, panic buttons are particularly useful for employees who work alone or during late-night shifts. These individuals often face a higher risk of encountering dangerous situations, such as harassment or assault. Panic buttons provide them with a sense of security and peace of mind, knowing that help is just a button press away. Moreover, panic buttons can also be integrated with existing security systems, such as CCTV cameras and access control systems. This integration allows for a more comprehensive approach to workplace safety, enabling real-time monitoring and response to potential threats. Overall, the functionality of panic buttons plays a critical role in enhancing workplace safety in the hospitality industry. By providing a quick and efficient means of communication during emergencies, panic buttons empower employees and help create a safer working environment. While panic buttons are effective tools for workplace safety, it is important to establish and follow best practices to ensure their optimal use. Here are some recommendations for using panic buttons in the hospitality industry: By following these best practices, hospitality establishments can maximize the effectiveness of panic buttons and ensure the safety and well-being of their employees. As technology continues to advance, the future of workplace safety in the hospitality industry looks promising. Here are some emerging trends to watch out for: With these future trends, workplace safety in the hospitality industry will continue to evolve, providing employees with better protection and peace of mind. Statistics on Harassment and Violence in Hospitality Statistics surrounding harassment and violence for workers in the hospitality industry underscore the importance of panic buttons. According to a report by the Equal Employment Opportunity Commission (EEOC), the hospitality sector consistently ranks among the highest industries for harassment complaints. Additionally, a study by the Center for American Progress found that workers in the hospitality and service industries face a disproportionate risk of experiencing sexual harassment compared to other sectors. These alarming statistics emphasize the urgent need for effective safety measures, such as panic buttons, to protect vulnerable employees and ensure their well-being on the job. Furthermore, the implementation of panic buttons aligns with broader efforts within the hospitality industry to prioritize employee welfare and promote a culture of safety and respect in the workplace. Beyond simply complying with legal requirements, businesses that invest in comprehensive safety measures, including panic buttons, demonstrate their commitment to fostering environments where employees feel valued, protected, and empowered. This proactive approach not only enhances employee morale and retention but also contributes to the establishment of a positive reputation and brand image within the competitive hospitality landscape. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") 1. Employee Training: Provide thorough training to all employees on how to use panic buttons effectively. They should be familiar with the location of panic buttons, the activation process, and the appropriate situations to use them. 2. Easy Accessibility: Ensure that panic buttons are easily accessible to all employees, especially those working alone or in isolated areas. Install them in prominent locations and clearly label their purpose. 3. Regular Maintenance: Conduct regular maintenance checks to ensure that panic buttons are in proper working condition. Replace batteries or faulty devices promptly to avoid any disruptions in emergency response. 4. Confidentiality and Privacy: Establish clear protocols to protect the confidentiality and privacy of employees who activate panic buttons. Ensure that their identities are kept confidential and that appropriate actions are taken to address the emergency situation. 1. Integration with Mobile Applications: Panic buttons are likely to be integrated with mobile applications, allowing employees to activate them directly from their smartphones. This integration will enable faster response times and provide additional features, such as real-time communication with responders. 2. Artificial Intelligence and Predictive Analytics: The use of artificial intelligence and predictive analytics can help identify patterns or behaviors that may indicate potential threats. By analyzing data from various sources, such as CCTV cameras and access control systems, these technologies can proactively detect and prevent incidents before they occur. 3. Wearable Panic Buttons: Wearable panic buttons, such as wristbands or necklaces, can provide even greater convenience and accessibility for employees. These devices can be discreetly worn and easily activated in emergency situations. 4. Enhanced GPS Capabilities: Future panic buttons may incorporate advanced GPS technologies, allowing responders to track the exact location of employees in distress more accurately. This feature will enable faster and more precise emergency response. --- ## URL: https://www.prosafehotels.com/the-importance-of-staff-safety-in-hotels-a-must-have-perspective ### Title: The Importance of Staff Safety in Hotels: A Must-Have Perspective ### Page ID: 5014222 ### Content: The Importance of Staff Safety in Hotels: A Must-Have Perspective The safety of hotel staff is a critical aspect that often goes unnoticed. While hotels are meant to provide a welcoming environment for guests, the employees who work behind the scenes face various risks on a daily basis. From interacting with unknown individuals to working late hours, hotel staff are vulnerable to potential safety threats. It is essential for hotel management to prioritize staff safety and implement measures that can help protect their employees from harm. This includes providing proper training, establishing clear safety protocols, and utilizing technology such as geo-location panic buttons. Geo-location panic buttons are a crucial tool for hotel staff to quickly alert authorities or their colleagues in case of an emergency. These devices can pinpoint the exact location of the staff member in distress, enabling a swift response to ensure their safety. By integrating geo-location panic buttons into the hotel's safety procedures, employees can feel more secure knowing that help is just a button press away. This proactive approach demonstrates the hotel's commitment to staff safety and well-being. Enhancing Training and Education on Safety Protocols To further safeguard hotel staff, comprehensive training, and education on safety protocols are paramount. This training should cover a wide range of topics, including how to recognize potential safety hazards, conflict resolution techniques, and the proper use of safety equipment like geo-location panic buttons. Empowering employees with knowledge and skills to handle various situations not only boosts their confidence but also significantly reduces the likelihood of accidents and incidents. Moreover, regular refresher courses should be mandated to ensure that all staff members are up-to-date with the latest safety practices and technologies. These educational initiatives demonstrate the hotel's ongoing commitment to safety and its investment in the workforce. Despite the importance of staff safety in hotels, it is often a topic that is not given enough attention. Many hotels prioritize guest satisfaction and operational efficiency over the well-being of their employees. This neglect can lead to increased risks for associates and create a negative work environment. It is crucial for hotel management to shift their focus towards associate safety and create a culture that values the security of their employees. By addressing this lack of focus, hotels can improve employee morale, retention, and overall productivity. A vital aspect of staff safety is fostering a supportive community where employees feel valued and heard. Establishing open lines of communication where staff can report concerns without fear of retaliation is crucial. Hotels should encourage a culture of safety, where everyone is responsible for not only their well-being but also that of their colleagues. Creating forums, committees, or support groups focused on safety can also enhance this community spirit. Such platforms allow staff to share experiences, suggest improvements, and collectively develop strategies to tackle safety challenges. This collective approach strengthens the bond among employees, enhancing their sense of belonging and commitment to the hotel's safety mission. Key Statistics on Workplace Violence in the United States According to the Occupational Safety and Health Administration (OSHA), workplace violence is a significant concern in the United States, with employees in various industries, including hospitality, facing a higher risk of encountering violent incidents. In fact, OSHA reports that nearly 2 million American workers are victims of workplace violence each year. These statistics highlight the urgent need for hotels to prioritize staff safety and implement preventive measures to protect their employees from potential harm. By being aware of the risks and taking proactive steps, hotels can create a safer work environment for their staff. In conclusion, staff safety should be a top priority for hotels and their associates. By recognizing the reality of staff safety, implementing geo-location panic buttons, addressing the lack of focus on staff safety, and understanding key statistics on workplace violence, hotels can take meaningful steps toward ensuring a safe work environment for their employees. The reality of staff safety in hotels requires a multifaceted approach that includes not just technology and protocols, but also training, community building, and external collaborations. By investing in these areas, hotels can significantly improve their safety culture, ensuring that their staff feel secure, supported, and valued. This, in turn, contributes to a more positive guest experience, reinforcing the hotel's reputation as a safe and welcoming destination. It is essential for hotels to invest in the well-being of their staff, as a safe and secure workplace not only protects employees but also enhances the overall guest experience. By prioritizing staff safety, hotels can create a positive work culture that fosters loyalty, productivity, and success. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/case-study-prosafe-innovating-workplace-safety-in-hospitality ### Title: Case Study: ProSafe - Innovating Workplace Safety in Hospitality ### Page ID: 5659999 ### Content: ### Download The Latest ProSafe Article In PDF! ### Stay updated! Subscribe for the latest news. Case Study: ProSafe - Innovating Workplace Safety in Hospitality ProSafe, founded in 2020, is dedicated to enhancing workplace safety in the hospitality industry. Headquartered in the Greater Philadelphia metro area, ProSafe focuses on supporting associates in guest-centric venues and future-proofing safety initiatives for building management companies. Yazan Barqawi, CEO and Co-Founder, previously served as the Area General Manager (GM) of TownePlace Suites by Marriott in Swedesboro, NJ, within the SSN Hotels portfolio. With the implementation of a New Jersey state mandate requiring safety devices for hotel employees working alone in guest rooms, Barqawi saw a gap in the market. Together with Co-Founder and COO Terrance Ruf, they founded ProSafe to provide a robust solution. SSN afforded me the opportunity to pursue a dream I had since joining the hospitality industry, which was to become a GM. The entrepreneurial spirit in SSN’s culture allowed me to pursue a mission to connect and protect all associates at all hotels. I will forever be grateful for the opportunity that Peter and Pinky presented me with. ProSafe’s patented platform is the only beaconless, room/area-level accurate, geo-location, and evidence gathering panic button system available. Accessible on both iOS and Android devices, it also offers wearable panic buttons. The first deployment of ProSafe was with SSN Hotels in 2021. Peter Bhai, Co-Founder and CEO of SSN Hotels, endorsed the innovative platform, leading to its installation in 10 New Jersey hotels. The initial installations at two different hotel brands were tested thoroughly to ensure smooth operation before expanding to the other eight locations. Barqawi and Ruf personally completed each installation, sometimes managing three properties in a single day. Throughout my decade in the industry, I have always had a passion for hospitality. When legislation was passed in New Jersey, I felt the need to connect and protect a community that had given me so much. Since 2021, SSN Hotels has had no known issues complying with New Jersey’s mandate. ProSafe has successfully maintained compliance for the ten partner hotels and has expanded to 20 branded hotels within the SSN portfolio. The successful partnership with SSN Hotels facilitated the broader adoption of ProSafe by some other major hotel brands, setting a new standard for associate safety in the hospitality industry. ProSafe continues to innovate, protecting hotel staff and creating safer environments. I’ve always been enthusiastic about the innovative ProSafe platform, which aligns with my company’s commitment to staff safety. Working with Yazan Barqawi, I had a strong sense of trust and confidence in the system. ProSafe’s modern, practical solution reassured me of its effectiveness. Proud to be ProSafe’s first customer, I am committed to providing industry-leading safety initiatives for all of our associates and anticipate continued positive impacts on employee morale, guest satisfaction, and overall operational efficiency. ProSafe’s journey from concept to market-leading safety platform showcases the vision and dedication of its founders. By addressing a critical need in the hospitality industry, ProSafe has ensured compliance with safety mandates and set new standards for associate safety. The collaboration with SSN Hotels paved the way for possible broader adoption across major hotel brands, marking a significant milestone in their mission to enhance workplace safety. ProSafe continues to innovate and expand, with a commitment to protecting hotel staff and creating safer environments for all. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/prosafe ### Title: ProSafe ### Page ID: 6147757 ### Content: ## The ProSafe Edge #### Real Time Translation #### Audio-Visual Evidence #### Room Level Accuracy ## ProSafe Puts the Power of Safety and Communication in Associates’ Hands ### Duress Button ### Evidence Gathering ### SafeSync ## Precise Location with Built-In GPS #### Quick Response Tracking #### Real-Time Safety Monitoring ## Voice Messages for More Personal Communication #### Quick and Efficient Communication #### Clear and Personal Communication #### Seamless Integration for Easy Use ## Break Language Barriers with Real-Time Translation #### Automatic Translation for Convenience #### Seamless Global Connection Across Languages Enhance hotel safety and security, improve communication, and streamline operations with tools like SafeCheck, room/area-level accuracy, 3D area mapping, incident management, and more for seamless coordination and efficiency. Breaks language barriers for seamless team communication anywhere. Captures incidents instantly for clarity and accountability. Precise location tracking without beacons using patented technology. Enhance safety and peace of mind with ProSafe’s Duress Button. Depending on their comfort level, associates can activate it silently or audibly, ensuring discreet or immediate assistance. The ProSafe app also facilitates real-time communication, keeping teams informed and ready to respond effectively. ProSafe automatically encrypts and securely saves audio and visual evidence on both the device and a remote server, ensuring it remains protected and tamper-proof. This streamlined process enhances communication and preparation by preserving critical details for effective team responses and decision-making. Our patented SafeSync feature, alerts the dashboard and all active ProSafe users simultaneously, ensuring the fastest response times. By enabling real-time communication and coordination, SafeSync enhances team readiness and streamlines both emergency and daily operational responses. In critical moments, every second counts. ProSafe shares your precise location through GPS tracking and detailed room/area mapping, enabling rapid response when it matters most. ProSafe pinpoints your exact location via GPS, enabling rapid response during critical situations. Your location is instantly shared when activated, ensuring immediate assistance whenever you need it. Send voice messages instantly with ProSafe's built-in chat, communicating critical information faster and more naturally than typing. Voice messages allow you to communicate faster than typing, saving valuable time in critical moments. Convey your thoughts in a clear and personal way with voice messages, making interactions meaningful. Easily send voice messages directly through the chat, streamlining communication within the property. Got a message in another language? ProSafe makes it easy by automatically translating voice messages into text in your device's native language. Take it further with audio translations, ensuring clear communication across languages. Connecting the world, one message at a time. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/safehub ### Title: SafeHub ### Page ID: 6147758 ### Content: ## Simplifying Safety, Communication, and Efficiency for Hotels ## Setup as Simple as 1,2,3... #### Admin Account #### Setup #### Hotel Information #### Setup #### Self-Install & Associates Setup ## Comprehensive Hotel Security and Communication Management #### Active Alert #### Hotel Embargo ## Incidents: Complete and Effortless Incident Management #### Automatic Media Capture ## SafeSync: Smarter Workforce Management #### Efficient Management #### Instant Alerts #### Seamless Integration ## Embargos: Strengthening Hotel Security Command, Coordinate, and Protect-All in One Platform Experience real-time safety monitoring with SafeHub, the ultimate dashboard for hotel administrators. Oversee associates and operations seamlessly, streamline communication, and enhance operational efficiency for a safer, more connected hotel environment. Setting up a ProSafe account is quick and secure. Click “Connect & Protect My Hotels,” enter your hotel’s details, and choose a payment method. A Free Trial is also available to get started seamlessly. After completing your hotel setup, you’ll receive a Welcome Aboard Packet with clear instructions. Add associates, test ProSafe, and you’re ready to go! ProSafe ensures all setup communications remain confidential, prioritizing security and seamless onboarding. Set up room identifiers and load associate details via our web app or bulk import after receiving your Welcome Packet. ProSafe recommends confirming associates’ understanding of the platform during this process. ProSafe enhances hotel security and operational efficiency with features like Active Alerts, Incident Reports, and Hotel Embargo. Its real-time updates ensure confidential communication and enable fast, coordinated responses, streamlining both safety and daily operations. ProSafe delivers instant emergency notifications, enabling rapid response through coordinated team communication and creating a safer environment. ProSafe securely tracks and stores security events, providing instant access to critical details and enabling clear communication for efficient incident resolution and team coordination. ProSafe restricts access for individuals involved in misconduct, with flexible controls that can be applied company-wide or at specific locations. SafeHub ensures seamless communication across teams to maintain security and operational efficiency ProSafe streamlines incident management with tools to capture video and audio automatically or upload files manually, ensuring detailed and reliable reports. Keep track of every incident with ease, ensuring no detail is overlooked. ProSafe alerts automatically record video and audio during critical moments. Add files manually, including photos, videos, or documents, for comprehensive reports. Compile all captured data into thorough and reliable incident reports effortlessly. Seamless hotel-wide synchronization, empowering your team to handle any situation with confidence. Real-time notifications enable rapid response when every second counts. ProSafe integrates deeply into every aspect of your operations, ensuring unified security management. Industry-leading response times keep your property secure, regardless of responder location. Maintain a safer environment by managing a do-not-rent list of individuals who violate hotel rules. Embargos ensures this sensitive information stays securely within your hotel, protecting your guests and staff. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/privacy-policy ### Title: Privacy Policy ### Page ID: 6208122 ### Content: #### Our Privacy Policy explains: #### Transparency and choice #### Information we collect #### How we use information we collect #### Retention of Personal Data #### Disclosure of personal information outside the United States #### Information you share #### Information we share #### Information security #### Application #### Enforcement #### Restrict #### Access #### Correction #### Other Websites #### Changes #### Contact #### Appendix 1 – Your Rights #### The Legal Basis for Processing your Information #### Third Party Service Providers #### Processing Outside of the European Economic Area (“EEA”) #### Retention of Personal Data #### Your rights in respect of information we hold about you #### Right of Access #### Right of Correction or Completion #### Right of Erasure #### Right to object to or restrict processing #### Right of Data Portability #### Automated decision-making #### Complaints #### (b) California Consumer Privacy Act (“CCPA”) #### Your Disclosure Rights #### Requests #### Non-discrimination Make sure to direct any questions regarding our Privacy Policy to the contact information below. There are many different ways you can use our services – to share information, to communicate with other people, or to create new content. When you share information with us, for example by creating an account with us, we can make those services even better – to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. **Where our processing of your information is covered by the General Data Protection Regulation 2016/679 (“GDPR”), or the California Consumer Privacy Act (“CCPA”) the sections of this Privacy Policy in Appendix 1 – Your Rights – apply to you.** We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses and browsers, then read about these key terms first. Your privacy matters to us; whether you are new to ProSafe or a long-time customer, please do take the time to get to know our practices – and if you have any questions, contact us. People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used and control who you share information with. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, you may not be able to login to ProSafe or utilize other services. We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like what content of ours matters most to you. We may use the information we collect, including your personal information and transaction information, from all of our services in any one or more of the locations that ProSafe has operations or otherwise conducts business (these locations currently being the United States and for the following purposes: To use the information we collect, we may require our systems to access, screen capture, store, video and/or scan your information. Where appropriate or required by data protection laws, we will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy. We will retain your personal information for the time necessary to provide the services we perform for you, or to achieve other purposes outlined in this Privacy Policy, and you can always request that we stop processing or delete your personal information. We’re required to keep some of your information for certain periods of time under law. When we no longer require your information, we’ll ensure that your information is destroyed or de-identified. We may need to retain certain personal information after we cease providing you with products or services to enforce our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping. ProSafe processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live. We may disclose personal information outside of the United States to third parties for the purposes outlined in this Privacy Policy. By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside the United States. Where we disclose your personal information to third parties, we will take reasonable steps to ensure that any overseas recipient will deal with such information in a way that is consistent with the Privacy Act. Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content. We do not share personal information with third parties unless one of the following circumstances apply: Please refer to your account administrator’s and reseller’s privacy policy for more information. If we merge with or are acquired by another business, we may share your personal information with the new owners of the business and their advisors. We will continue to ensure the confidentiality of any personal information and give affected users notice (for example, via a message to the email address associated with your account) before personal information is transferred or becomes subject to a different privacy policy. We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. This could also include government bodies, industry groups, insurers and educational/training facilities. We have put in place robust measures regarding the security of the information we collect and store about you (including through the use of network and database security measures) and will use our reasonable endeavors to protect your personal data from unauthorized access to or unauthorized alteration, disclosure or destruction. In particular: The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our servers via third party networks; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Our Privacy Policy applies to all of the services offered by ProSafe and its affiliates, including services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include ProSafe services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services. We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly. You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. You can review and change your personal information by contacting us at info@prosafehotels.com to request that we correct or delete any personal information that you have provided to us. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. Please note that clicking on links and banner advertisements on our websites can result in your browser accessing a third party website, where data privacy practices are different to that of ProSafe. We are not responsible for, and have no control over, information that is submitted to or collected by these third parties and you should consult their privacy policies. We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights or involves a material change to our processing your personal information, we will notify you. If you have any inquiries or if you would like to contact us about our Privacy Policy, you may contact us at info@prosafehotels.com. For the purpose of this Privacy Policy the controller of personal data is ProSafe and our contact details are set out in the Contact section above. Under GDPR, the main grounds that we rely upon in order to process personal data collected via our websites and services are the following: As mentioned above, we will share your personal information with trusted third parties where we have retained them to provide services that you or our clients have requested, and to perform maintenance or respond to technical incidents affecting our services. A list of sub-processors currently engaged by ProSafe is published. Where we disclose personal information to third parties, we require minimum standards of confidentiality and data protection from such third parties. To the extent that any personal information is provided to third parties outside the EEA, or who will access the information from outside the EEA, we will ensure that approved safeguards are in place to ensure that we comply with GDPR, such as the standard contractual clauses approved by the European Commission. ProSafe processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live, including outside the EEA. We use datacenters operated by our third-party cloud hosting provider, Digital Ocean to store user data and data uploaded to our products. We will retain your personal information for the time necessary to provide the services we perform for you, or to achieve other purposes outlined in this Privacy Policy, and you can always request that we stop processing or delete your personal information (see the section below regarding your rights). You have certain rights in relation to personal information we hold about you. Details of these rights and how to exercise them are set out below. We will require evidence of your identity before we are able to act on your request. You have the right at any time to ask us for a copy of the personal information about you that we hold. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so. If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us at [info@prosafehotels.com](mailto:info@prosafehotels.com). In certain circumstances, you have the right to request that personal information we hold about you is erased e.g. if the information is no longer necessary for the purposes which it was collected or processed or our processing of the information is based on your consent and there are no other legal grounds on which we may process the information. In certain circumstances, you have the right to object to our processing of your personal information by contacting us at [info@prosafehotels.com](mailto:info@prosafehotels.com). For example, if we are processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your personal information for direct marketing purposes. You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy. In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format. You can ask us to transmit that information to you or directly to a third party organization. The above right exists only in respect of personal information that: While we are happy for such requests to be made, we are not able to guarantee technical compatibility with a third party organization’s systems. We are also unable to comply with requests that relate to personal information of others without their consent. You can exercise any of the above rights by contacting us using any of the methods in the Contact section above. Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights. To the extent that we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us using the details in the Contact section above. Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. It is specifically regulated under GDPR where such decisions are taken which have legal or other significant effects on individuals. It is permitted in the following circumstances: You will not be subject to decisions that will have a significant impact on you based solely on automated processing, unless we have a lawful basis for doing so, we have notified you and given you a right to challenge the decision or to require that the decision be taken by a person. If you are unhappy about our use of your personal information, you can contact us using the details in the Contact section below. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office using any of the below contact methods: If you live or work outside the UK or you have a complaint concerning our activities outside the UK, you may prefer to lodge a complaint with a different supervisory authority. A list of relevant authorities in the EEA and the European Free Trade Area can be accessed here. The CCPA grants California residents certain additional rights regarding the personal information that ProSafe may collect, disclose or sell. For purposes of this section, “Personal Information” means anything that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular California consumer or household. We do not collect, use or sell Personal Information of children age 16 or under. Individuals with disabilities may access this policy in an alternative format by sending an email to: [info@prosafehotels.com](mailto:info@prosafehotels.com). The CCPA also provides California residents with the right to request additional details about the personal information we collect (including how we use and disclose this information and whether it is sold) and, if necessary, the right to delete your personal information. California residents may make a request pursuant to your rights under the CCPA by contacting us at info@prosafehotels.com. To ensure that the request is coming from you and to protect the security of your Personal Information, we will verify your request using 2 out of the following 4 data points to verify your identify: (1) email address; (2) telephone number; (3) description of the product or service you purchased or inquired about, and (4) the security code from your credit card. If you are requesting to delete sensitive information, you must provide us with us with 3 out of the following 4 data points described above to verify your identity. Government identification may be required. We also commit to not discriminate against any California consumers because you exercise any of your rights. To read more about the CCPA please visit California Legislative Information. You have the right to receive our products and services on equal terms regardless of whether or not you exercise your rights under the CCPA. To read more about the CCPA please visit California Legislative Information. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - What information we collect and why we collect it. - How we use that information. - The choices we offer, including how to access and update information. - Information you give us. We collect information about you and your company as you register for an account with us, create or modify your profile, use, access, or interact with our services or our websites (including but not limited to when you upload, download, collaborate on or share content, including photos and videos). Such content includes any personal information or other sensitive information that you choose to include. For example, many of our services require you to sign up for an account with us. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card. We may present your name, email address or image to other users in your organization, or otherwise associated with your account in order to assist in sharing or recommendations. - Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit a website that uses our services or you view and interact with our content. This information includes: - **Device information** – We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your account. - **Log information** – When you use our services or view content provided by us, we may automatically collect and store certain information in server logs. This may include: - details of how you used our service, such as your search queries; - telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls; - Internet Protocol address; - device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and - cookies that may uniquely identify your browser or your account. - **Contact information** – When you choose to use the ProSafe services to invite members of your contact list to view an action or a template, or be part of your organization, we may collect, sync and store certain contact information such as names, phone numbers and email addresses. This information may be sent to our servers for the purposes of providing those members of your contact list with an invitation to participate in the ProSafe services as directed by you. - **Location information** – When you use a location-enabled ProSafe service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. - **Unique application numbers –** Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates. - **Local storage**– We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. - **Cookies and anonymous identifiers** – We use various technologies to collect and store information when you visit our services, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or ProSafe features that may appear on other sites. - for internal and service-related purposes, such as to provide, maintain, protect, improve, and personalize our services, to develop new ones and to protect the rights, property, or safety of ProSafe and our users; - to communicate with you in order to provide you with information we think may be useful or relevant to you; - to promote our services and related services; - to analyze information in order to offer aggregated anonymized data products to third parties; - to facilitate the sharing of aggregated and anonymized information with third parties, including transaction data. An example of anonymized information would be the number of times a template is used or location data , which may be used by those third parties to inform judgements about the organization using the software, but not about any individuals whose data is processed using the software; - to enforce the Privacy Policy and our terms and conditions for use of our services and websites; - to monitor and analyze trends, usage, and activities in connection with our services and for marketing or advertising purposes or to offer you tailored content; - to investigate and prevent fraudulent transactions, unauthorized access to or use of our services, and other illegal or unusual activities; - to use the name you provide for your ProSafe profile across all of the services we offer that require a ProSafe account. In addition, we may replace past names associated with your ProSafe account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible ProSafe profile information, such as your name and photo; - when you contact us, to keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements; - from cookies and other technologies, to improve your user experience and the overall quality of our services; - to combine information from one service, including personal information, into other ProSafe services – for example to make it easier to share things with people you know; - as otherwise stated in this Privacy Policy. - **With your consent** - We will share personal information with companies, organizations or individuals outside of ProSafe when we have your consent to do so. - **With account administrators** - If your account is managed for you by an organization administrator then your organization’s administrator and resellers who provide user support to your organization will have access to your information (including your email and other data). - Your account administrator may be able to: - view statistics regarding your account; - change your account password; - suspend or terminate your account access; - access or retain information stored as part of your account; - receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request; - restrict your ability to delete or edit information. - **With Third Party Service Providers** - We may disclose personal information to: - third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage or management, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, customer lifecycle management providers, data analytics or reporting providers, finance systems, cyber security providers, project management or collaboration providers, testing, research and alert tools, email service providers and payment systems operators; - our existing or potential agents or business partners; - third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. - **To address fraud, security or technical issues** - We will share your personal information with trusted third parties where necessary to detect, prevent or otherwise address fraud, security or technical issues. - **For legal reasons** - We may disclose your information if required by applicable law, regulation or as part of any actual or prospective legal process (including if reasonably necessary to enforce applicable Terms of Service or in order to establish, exercise or defend our legal rights). If we receive a request from a regulatory body or law enforcement agency, and if permitted under GDPR, the CCPA and other laws, we may disclose certain information to such bodies or agencies. - \[We encrypt many of our services using Secure Sockets Layer (SSL) or Transport Layer Security (TLS). - We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. - We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. - We have multiple authentication and access control measures to ensure data is only accessed by authorized personnel. - We enforce strong encryption of all data at rest through the use of the Advanced Encryption Standard (AES-256).\] - **Necessary for entering into, or performing, a contract**– in order to perform obligations that we undertake in providing a service to you, or in order to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data; - **Necessary for compliance with a legal obligation**– we are subject to certain legal requirements which may require us to process your personal data. We may also be obliged by law to disclose your personal data to a regulatory body or law enforcement agency; - **Necessary for the purposes of legitimate interests**– either we, or a third party, will need to process your personal data for the purposes of our (or a third party’s) legitimate interests, provided we have established that those interests are not overridden by your rights and freedoms, including your right to have your personal data protected. Our legitimate interests include responding to requests and enquiries from you or a third party, optimizing our website, applications and customer experience, informing you about our products and services and ensuring that our operations are conducted in an appropriate and efficient manner; - **Consent**– in some circumstances, we may ask for your consent to process your personal data in a particular way. - you have provided to us previously; and - is processed by us using automated means. - Where it is necessary to enter into or perform our contract with you and appropriate measures are in place to safeguard your rights. - In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights. - Over the past 12 months, ProSafe has collected personal information from you as provided in the “Information we collect” section above. - ProSafe may share your information with third parties as provided in the “Information we share” section above. - ProSafe does not sell (as such term is defined in the CCPA) the personal information that we may collect from you. --- ## URL: https://www.prosafehotels.com/terms-and-conditions ### Title: Terms and Conditions ### Page ID: 6208123 ### Content: #### 18\. Termination and Suspension Make sure to direct any questions regarding our Terms to the contact information below. ProSafe may offer certain Services to you at no charge, including free accounts, Third Party Products, trial use, and access to pre-release, early release and beta products (“**No-Charge Services**”). You agree that pre-release, early release and beta products are still in development and may contain errors and bugs. Your use of No-Charge Services is subject to any additional terms that ProSafe specifies from time to time and is only permitted for the period designated by ProSafe, or if no such period is designated, 30 days. ProSafe may terminate your right to use No-Charge Services at any time and for any reason in ProSafe’s sole discretion, without liability to you. If you download Shared Materials, to the extent permitted by law: ProSafe may update or modify the terms of this Agreement from time to time, including the ProSafe Policies and any other referenced documents, to respond to changes in ProSafe’s products, services, business or as required by law, by giving notice to you. If an update or modification to the terms of this Agreement materially reduces your rights, you may terminate this Agreement upon providing notice to ProSafe within 30 days after the date of ProSafe’s notice to you under this section (20) (with such termination to be effective on the date of your notice or the effective date of the update or modification, whichever is later), and ProSafe will refund any prepaid, unused Fees in respect of any terminated Subscription Services. The provisions of this Appendix form part of this Agreement to the extent that section (12)(d) of the General Terms applies. Prior to the commencement of any EU International Transfer to or from a sub-processor, ProSafe will use its reasonable endeavors to enter into the EU Standard Contractual Clauses with such sub-processor, incorporating the general Clauses (*Clauses 1-6*) and Module 3 (*Transfer Processor to Processor*). **EU Standard Contractual Clauses: Modules and options** Module Two, Option 2, and the specific time period shall be as set out in section 1(d) of this Appendix 2. Module One and Two, and the Option in Clause 11(a) shall not be incorporated. Module One and Two, incorporating all paragraphs of Clause 13(a) as applicable. Clause 14 (*Local laws and practices affecting compliance with the Clauses*) Clause 15 (*Obligations of the data importer in case of access by public authorities*) Clause 16 (*Non-compliance with the Clauses and termination*) For Clause 16(d) the relevant parts for Modules One, Two and Four. Modules One and Two, Options 1 and 2 as applicable and the law inserted shall be the laws of the EU Member State in which the data exporter is established, save that: (i) where such laws do not allow for third-party beneficiary rights; or (ii) the data exporter is not established in an EU Member State, the law inserted shall be the laws of Ireland. Module Four and the law inserted shall be the laws of the country stated in the governing law clause of the Agreement, save that where such law does not allow for third-party beneficiary rights, the law inserted shall be the laws of Ireland. Modules One and Two and the courts inserted shall be the courts in the Member State referred to in Clause 17 (*Governing law*); and Module Four and the country inserted shall be the country stated to have jurisdiction in the Agreement, save that where the laws of that country do not allow for third-party beneficiary rights, the country inserted shall be the law of Ireland. Name: the person or entity agreeing to these terms. Contact person’s name, position and contact details: as set out in your Order Form(s). Activities relevant to the data transferred under these Clauses: as set out in the Agreement. Contact person’s name, position and contact details: as specified at \[SITE\] Activities relevant to the data transferred under these Clauses: as set out in the Agreement. Role (controller/processor): controller and/or processor, as applicable. **Categories of data subjects whose personal data is transferred**: the data subjects may include your customers, employees, suppliers and end-users as further set out in the relevant Privacy Policy, available here: \[https://www.prosafehotels.com/privacy-policy\]. **Categories of personal data transferred**: Customer Personal Data as further set out in relevant Privacy Policy, available here: \[https://www.prosafehotels.com/privacy-policy\]. **Sensitive data transferred (if applicable) and applied restrictions or safeguards that fully take into consideration the nature of the data and the risks involved, such as for instance strict purpose limitation, access restrictions (including access only for staff having followed specialized training), keeping a record of access to the data, restrictions for onward transfers or additional security measures**: no sensitive data shall be transferred by the data exporter to the data importer, and as per the Agreement including without limitation and where relevant ProSafe’s technical and organizational security measures are described at \[https://www.prosafehotels.com/data-security-plan\]. **The frequency of the transfer (e.g. whether the data is transferred on a one-off or continuous basis)**: continuous unless otherwise specified in the Agreement. **Nature of the processing**: data hosting, storage and such other services as are described in the Agreement. **Purpose(s) of the data transfer and further processing:** the purpose of the data processing is the provision of the Services under the Agreement. **The period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period**: personal data will be retained until such time as you notify ProSafe that you would like the personal data returned to you or deleted in accordance with the Agreement. **For transfers to (sub-) processors, also specify the subject matter, nature and duration of the processing**: The competent supervisory authority in the EU Member State in which the data exporter is established and, in the event that the data exporter is not established in an EU Member State, the data protection authority of Ireland. Prior to the commencement of any UK International Transfer to or from a sub-processor, ProSafe will use its reasonable endeavors to enter into the EU Standard Contractual Clauses and the UK Addendum with such sub-processor, incorporating the general Clauses (*Clauses 1 – 6*) and Module 3 (*Transfer Processor to Processor*). Your use of the ProSafe Panic Button is subject to the terms of this Agreement, as well as the additional terms set out in this ProSafe Panic Button Solution Addendum. Your use of the ProSafe Panic Button is subject to the terms of this Agreement, as well as the additional terms set out in this ProSafe Panic Button Solution Addendum. B. The ProSafe Panic Button Wearable Device Addendum C. The ProSafe Approved Mobile Device and Data Addendum Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") 1. This agreement (“**Agreement**”) governs any products and services (“**Services**”) provided to you by ProSafe. 2. This Agreement is between ProSafe Solutions LLC (“**ProSafe**”) and the person or entity agreeing to these terms (“**you**”). This Agreement does not apply if you have a written agreement executed by ProSafe for the provision of the Services, in which case such agreement will govern your use of the Services. 3. You warrant that you are over the age of eighteen and have the power and authority to enter into and perform your obligations under this Agreement. If you enter into this Agreement on behalf of your company, then “you” in the remainder of this Agreement means your company, and you warrant that you are properly authorized to bind your company to this Agreement. 4. You agree to the terms of this Agreement when you submit an Order, create an account to access or use a Service or click on the “I agree” button that is presented to you at the time of submitting your Order. If you do not agree with this Agreement, do not click the “I agree” button and stop using the Service. This Agreement becomes binding on the date that ProSafe accepts your Order or first makes the Services available to you, whichever is earlier (“**Commencement Date**”). 1. This Agreement comprises: 2. the terms specified in the relevant order form completed pursuant to section (13) (“**Order**”); 3. these terms and conditions (“**General Terms**”); 4. the terms applicable to each Service set out in product and services addenda in this Agreement (each a “**Product and Services Addendum**”); and 5. the ProSafe Privacy Policy accessible at \[[https://www.prosafehotels.com/privacy-policy](/privacy-policy)\], and any other policies or terms referenced in this Agreement (“**ProSafe Policies**”). 6. If any of the terms listed in this section (2)(a) are inconsistent, the terms first listed will have priority to the extent of any inconsistency. 1. The Services include: (i) the cloud-based, software-as-a-service solutions (“**Subscription Services**”); (ii) related support services; and (iii) any other products or services ProSafe provides to you as specified in an Order, but excludes: 2. any data, information, templates, content, code, video, images or other materials or information of any type that you upload to the Subscription Services, generate by using features of the Subscription Services or otherwise provide to ProSafe in connection with the Services (“**Your Data**”); 3. any modifications made by you or on your behalf (“**Your Modifications**”) to the Services, technology, data, information, programs, material or other content ProSafe provides or makes available to you; 4. shared materials created by ProSafe or users of the Services that are published or made available to you (“**Shared Materials**”); 5. any hardware supplied by ProSafe related to the Services; and 6. any connector(s) built or modified by any party other than ProSafe or its subcontractors. 7. ProSafe reserves the right to make changes to the Subscription Services in its sole discretion from time to time, including the functionality, features, performance, user interface, and usability, and you agree that this Agreement will apply to any changes or updates to the Subscription Services. ProSafe will notify you of any change to the Subscription Services (other than No-Charge Services) that reduces its functionality or features in any material respect or if it discontinues any Service and is not replaced by a substantially equivalent function or feature. If ProSafe has notified you under this section (3)(b), you may terminate the affected Services upon providing notice to ProSafe within 30 days after the date of such notice, and ProSafe will refund any prepaid, unused Fees in respect of any terminated Subscription Services. Nothing in this section (3)(b) limits ProSafe’s ability to discontinue any Service or to make changes as required to comply with applicable law, address a material security risk, or avoid a substantial economic or technical burden. 8. ProSafe will make the Subscription Services available to you and all individual users nominated, permitted or invited by you to access the Subscription Services (“**End Users**”) solely for your internal business operations during the subscription period specified in your Order (“**Subscription Term**”) and in accordance with any usage restrictions specified in the applicable Order and relevant Product and Services Addendum. The license granted to you under this section (3)(c) is non-exclusive, worldwide, non-sublicensable and non-transferable. 9. Unless permitted by law or as otherwise expressly permitted in this Agreement, you must not (nor may you encourage, authorize or assist any third party to): 10. rent, lease, distribute, license, sublicense, sell, transfer, assign, distribute or otherwise provide access to the Services to a third party; 11. reproduce, modify, adapt, or create derivative works of, the Services or remove or tamper with any disclaimers or other legal notices in the Services; 12. reverse engineer, disassemble, decompile, transfer, exchange or translate the Services or otherwise seek to obtain or derive the source code or API; 13. incorporate the Services into any service that you provide to a third party;  14. use the Services to provide services, or to create a service that competes with the Services; 15. remove any proprietary notices from the Services;  16. use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law;  17. use the Services to knowingly post, transmit, upload, link to, send or store any content that is (or directly or indirectly supports activities that are) unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory;  18. use the Services to store or transmit any “protected health information” as defined in 45 C.F.R. 160.103 provided that you are a “business associate” or “covered entity” as defined in 45 C.F.R. 160.103, unless expressly agreed to otherwise in writing by ProSafe;  19. use the Services to knowingly post, transmit, upload, link to, send or store any malicious software or computer virus;  20. use or launch any automated system that accesses a Service (i.e., a bot) in a manner that sends more request messages to a Service server in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser; or  21. attempt to use or use the Services in violation of this Agreement. 22. You must promptly notify ProSafe in writing of any breach of the above conditions of use. 23. You are solely responsible for ensuring that any desktop, mobile telephone or handheld device (“**Devices**”) and systems are compatible with the Subscription Services and meet any minimum requirements specified by us. 1. You must register for an account in order to access or receive the Services and to receive notices and information from ProSafe (“**Customer Account**”). 2. All End Users or Admin must establish a named account to access the Services (“**End User Account**”). Each End User Account must not be shared. 3. ProSafe’s Services are not directed at, nor to be used by, persons under the age of thirteen. You are responsible for ensuring that all End Users meet the age requirement. 4. You must provide all relevant disclosures to, and obtain all relevant consents from, End Users to allow us to provide the Services to End Users, including ProSafe’s use, collection and sharing of information in accordance with our Privacy Policy. 5. You may specify one or more administrators who may elect to have password protected rights to access administrative account(s) (“**Admin Account(s)**”) to administer the Services and End User Accounts. 6. You are responsible for all actions taken through your Customer Account, all End User Accounts and Admin Accounts under your Customer Account (together, ”**Your Accounts**”). Your responsibilities include: 7. maintaining the confidentiality of the passwords associated with each of Your Accounts; 8. ensuring that only those individuals authorized by you have access to Your Accounts; and 9. ensuring that all activities that occur in connection with Your Accounts comply with this Agreement. 10. If you are an End User, your account is managed by the Admin Account(s) (and not you). The Admin Account(s) can control your use of the Subscription Services, including adding or removing you from accessing the Subscription Services, enabling or disabling certain features or functionality within the Subscription Services, and deleting or re-assigning ownership of Your Data and Your Modifications. You acknowledge that your End User Account may become managed by the entity that owns or controls the email address domain (such as your employer) with which your account was established (such as your work email address). ProSafe is not responsible for any actions taken by Account Admin(s). 1. ProSafe and its licensors have and retain all rights, title and interest, including all intellectual property rights, copyright, trade or service marks, designs, patents, rights in circuit layouts, domain names and trade names anywhere in the world (“**Intellectual Property Rights**”) in and associated with the Services. 2. You and your licensors retain ownership of all rights, title and interest, including Intellectual Property Rights, in Your Data. 3. You grant to ProSafe a non-exclusive, worldwide, limited term, royalty-free, sublicensable license to access, use, modify, reformat, publish, process, copy, distribute, export, and display Your Data to the extent required to enable ProSafe to provide the Services to you. ProSafe may collect data and other information relating to your use of the Services, including Your Data (“**Usage Data”**), and ProSafe may use (during and after the Term) such Usage Data to for its internal business purposes, including to improve, support and operate the Services, generate aggregated data sets and for reporting and analysis. ProSafe may only disclose Usage Data in an aggregated form in a manner that does not identify any individual. 4. To the extent that you share a template which contains Your Data or Your Modifications with other users or publicly via a ProSafe website, you grant to ProSafe and each other user a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to access, use, modify, reformat, publish, process, copy, distribute, export, and display such template to the extent necessary to make those templates available and to use such templates. You may disable the ability for Your Account(s) (other than Admin Account(s)) to share templates with other users by contacting ProSafe’s support team. 5. If you or your End Users choose to submit feedback to us, you grant to ProSafe a worldwide, perpetual, irrevocable, royalty-free license to use, modify, publish, process, copy, distribute, export, and display, and make and incorporate into the Services any suggestion, enhancement request, recommendation, correction or other feedback, and waive all moral rights you or your End Users may have in such feedback. 1. your use of Shared Materials is at your own risk; 2. ProSafe excludes all liability to you and any third party in respect of your use of Shared Materials; and 3. it is your responsibility to assess (and if necessary, obtain professional advice on) the suitability of Shared Materials for your purposes and any modifications required to meet those purposes. 1. You warrant that Your Data and Your Modifications: 2. comply with the ProSafe Policies and Section 3(d); 3. are not false, misleading or inaccurate; 4. do not infringe third party rights (including Intellectual Property Rights and privacy rights), that you own all rights, title, and interest, including Intellectual Property Rights, in Your Data and Your Modifications and that you have otherwise secured all necessary rights in Your Data and Your Modifications as may be necessary to grant the licenses pursuant to this Agreement; 5. comply with all applicable laws; and 6. are not infected with viruses or any other malicious computer code, files or programs. 7. You acknowledge and agree that ProSafe may remove Your Data or Your Modifications from the Services and ProSafe’s websites if we suspect (acting in good faith) that any of the warranties set out in section (8)(a) are or are likely to be untrue. To the extent practicable, permitted by law and provided it does not pose a risk to ProSafe or other users, ProSafe will notify you of any removal under section (8)(b). 8. You must ensure that you obtain all necessary consents from relevant individuals for the use of their Personal Information contained within Your Data in order for ProSafe to provide the Services to you. 9. You acknowledge and agree that you are responsible for preparing and maintaining backups of Your Data and Your Modifications. 10. You must indemnify, defend and hold ProSafe and its affiliates, service providers, officers, employees, contractors and customers (**those indemnified**) harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including legal fees) arising out of or in connection with: your breach of section (5)(c) (minimum age), section (5)(d) (End User consent), and section (8) (Your Data). ProSafe agrees to provide: (i) prompt written notice to you of any such claim; (ii) the exclusive right to control and direct the investigation, defense, or settlement of such claim; and (iii) all reasonably necessary cooperation of ProSafe at your expense. 1. ProSafe may from time to time make Third Party Products available to you. For purposes of this Agreement, such Third Party Products are subject to their own terms and conditions and the applicable flow-through provisions referred to in your Order form. If you do not agree to abide by the applicable terms for any such Third Party Products, then you should not install or use such Third-Party Products. If you choose to use any Third Party Products in connection with the Services, ProSafe may provide such third parties access or use of Your Data to the extent required for the interoperation of the Services with the Third Party Product. ProSafe is not responsible for any access to or use of Your Data by such third party providers. PROSAFE DISCLAIMS ALL LIABILITY FOR ANY THIRD PARTY PRODUCTS AND FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTY PROVIDERS OF THIRD PARTY PRODUCTS. 2. ProSafe may provide you with access to connector(s) to facilitate the interoperation of our Services with Third Party Products used by you. Your use of such connector(s) will be subject to any additional terms that ProSafe specifies from time to time. Provided that you promptly notify ProSafe in writing of any error in respect of the functioning of connector(s), ProSafe will use commercially reasonable endeavors to resolve the error with such connector(s) within a reasonable period. You understand and agree that ProSafe is not liable or responsible for the functionality, reliability, availability, quality or performance of Third Party Products or the interoperability of such Third Party Products with the Services (a connection with a Third Party Product may become unavailable or no longer function properly as a result of changes made by the third party provider). Any support and maintenance for a Third Party Product will be provided by the relevant third party provider (and not by ProSafe). To avoid doubt, ProSafe is not responsible for any connector(s) built by any party other than ProSafe or its subcontractors. 1. ProSafe may provide you with access to features and functionality through the Subscription Services that are powered by third party artificial intelligence systems (“**AI Features**”). 2. You are responsible for any text you type in, or images or other content you upload to AI Features (“**Input**”) as well as the resulting material that is generated (“**Output**”). You acknowledge and agree that both Input and Output are Your Data. You are responsible for ensuring that your Input and Output complies with this Agreement and our ProSafe Policies. You acknowledge and agree that your Input will not include any Personal Information. 3. You may use your Output for any legally permitted purpose, provided that you comply with this Agreement and accept that any such use is at your own risk. When using your Output, you must let other users of the Output know that the content is AI-generated. 4. You acknowledge and agree that the Output is generated by artificial intelligence. ProSafe has not verified the accuracy of the Output and it does not represent ProSafe’s views. ProSafe makes no warranty or guarantee as to the accuracy, completeness or reliability of the Output and does not accept any liability or responsibility arising in any way from your use of the Output or any omissions or errors contained in the Output. We recommend that you obtain professional and independent advice before you act on any advice contained in the Output, or rely on the accuracy of the Output. 5. You acknowledge that any Input you provide, including any Personal Information or commercially sensitive data that you choose to include within that Input, will be shared with third party providers such as OpenAI, LLC. Third party providers may use such Input to improve their services. This includes any Personal Information you choose to include within such Input. You consent to such Personal Information being included in an Input being shared to any such third party providers. 6. It is prohibited to use AI Features to mislead anyone that that the Output is human-generated, provide medical, legal or financial advice, generate legally binding obligations, generate political content, generate source code, generate spam, ransomware or viruses, generate shocking content include profane subjects, generate information to be used for legal purposes or implement fully-automated decision making. In the event your Output is in breach of these terms or otherwise is unlawful, ProSafe reserves the right to remove the Outputs, disclose the Output to law enforcement or government authorities and suspend or otherwise terminate Your Account(s). 7. ProSafe may impose limits on the number of Outputs you can generate using AI Features. You will be notified when you have reached the maximum number of Outputs for your account. Some AI Features are not available in all languages. 1. In this Agreement, Confidential Information of a party (“**Disclosing Party**”) means information that is identified as confidential at the time of or shortly after disclosure or would be reasonably known by the other party (“**Receiving Party**”) to be confidential due to the nature of the information disclosed or the circumstances surrounding its disclosure, including information about the Disclosing Party’s business, operations, strategy, administration, technology, affairs, clients, customers, employees, contractors or suppliers, but does not include information: (i) which is in the public domain (such as Shared Materials) other than through a breach of confidence; (ii) is independently created by, or on behalf of, the Receiving Party without any reference to the Confidential Information and prior to receipt of such Confidential Information; (iii) is rightfully known by the Receiving Party prior to receipt from the Disclosing Party, as evidenced by the Receiving Party’s written record; or (iv) is rightfully obtained by the Receiving Party from a third party without breach of a confidentiality obligation. 2. Receiving Party must keep confidential and not disclose to any third party Confidential Information of the Disclosing Party, with the exception that a Receiving Party may disclose such Confidential Information: 3. to: 4. a third party with the prior written consent of the Disclosing Party; and 5. the Receiving Party’s, or affiliates or subsidiaries of the Receiving Party’s, officers, agents, professional advisers, employees, contractors, subcontractors, auditors and insurers, 6. (“**Representatives**”) provided that such Representatives are subject to confidentiality obligations no less stringent than under this Agreement in relation to that Confidential Information and have a need to know such Confidential Information; and 7. where the Receiving Party is legally compelled to do so by any government or any governmental, administrative, regulatory, fiscal or judicial body, department, commission, authority, tribunal, or agency, provided that it first uses commercially reasonable efforts to give the Disclosing Party written notice prior to disclosure if permitted by law and makes only such disclosure as is legally compelled. 8. Receiving Party must only use Confidential Information of the Disclosing Party for the purpose for which it was disclosed in connection with this Agreement, and shall remain responsible for the compliance of its Representatives to whom Confidential Information has been disclosed with their respective confidentiality obligations. 1. ProSafe complies with privacy and data protection laws applicable to the provision of the Services to you under this Agreement. We collect, use, and disclose any personal data we collect from you or your End Users in accordance with the ProSafe \[[https://www.prosafehotels.com/privacy-policy](/privacy-policy)[\]](/privacy-policy)*.* 2. You will comply with all applicable privacy and data protection laws and are responsible for ensuring that you have obtained all individual consents required for ProSafe to provide the Services, including from your End Users. 3. Where (i) the EU General Data Protection Regulation 2016/679 (“**GDPR**”) or (ii) California Consumer Privacy Act, as amended by the California Privacy Rights Act (“**CPRA**”), (Civil Code Section 1798.100, et seq.) (“**CCPA**”); or (iii) the laws of other states and territories that create and regulate substantially similar concepts and legal principles as are contained in the GDPR apply to any of Your Data, the terms of ProSafe’s Data Processing Agreement (set out in Appendix 1 and Appendix 2) will apply. 4. ProSafe will use commercially reasonable efforts to prevent introduction of viruses, Trojan horses or similar harmful materials (“**Malicious Code**”) into the Subscription Services. To avoid doubt, ProSafe is not responsible for any Malicious Code introduced by you or your End Users. 5. Other than as expressly noted in this section (12), you acknowledge that: 6. the Services have not been designed to meet the requirements of laws or standards that may apply to you in respect of Your Data, including without limitation, the *Health Insurance Portability and Accountability Act1996,* the *Payment Card Industry Security* Standards, or any other law or standard applicable to the handling, storage, processing, transfer, security or location of Your Data in any jurisdiction; and 7. it is your responsibility to satisfy yourself that your use of the Services will allow you to meet any legal obligations applicable to you in respect of Your Data, and ProSafe disclaims all liability for your non-compliance with any such laws or standards arising from your use of the Services. 1. To use the Services you must complete an Order by either: 2. completing the online order page (“**Online Order**”) which contains details of: 3. the Services being ordered; 4. the applicable fees (“**Fees**”); 5. the number of paid End User Accounts that will form part of your organization in respect of Subscription Services (if applicable); 6. the Subscription Term applicable to any Subscription Services; 7. the applicable billing details, and the currency in which you will be billed; and 8. if applicable, details of any hardware or other products made available by ProSafe in the future you wish to order; or 9. execute a paper-based quote, order form or statement of work (“**Order Form**”) provided by ProSafe which sets out the relevant information in section (13)(a). 10. You may subscribe to the Subscription Services by choosing either a monthly or annual subscription. Your subscription will renew on a monthly or annual basis, as applicable. 1. You must pay all Fees for the Services in accordance with the rates, currency and billing cycle or payment milestones set out in the applicable Order(s). Other than where expressly provided for under this Agreement, all Fees are non-refundable, non-cancellable and non-creditable. 2. For all Orders for the Subscription Services, ProSafe will bill you for the applicable recurring Fees in advance. For all Orders for Services (other than Subscription Services), ProSafe may bill you on a “fixed-fee” or “time and materials” basis, as specified in the relevant Order. 3. You may add End Users or other Services during your Subscription Term by placing a new Order or by adding End Users through functionality provided within the Services. If you add End Users through the Services, we will bill you for the applicable Fees in arrears based on the total number of End Users at the end of the relevant calendar month. Unless otherwise specified in the Order or at the time of the purchase, ProSafe will charge you for any additional End Users or Services (including if you exceed any limit on End Users specified in a then-current Order) at the then-current rates, prorated for the remainder of the Subscription Term. You will not receive a refund or credit for removing End Users or Services once they have been added to Your Account(s). 4. If you elect to pay by credit card or debit card, ProSafe will charge you the applicable Fees immediately. If you elect to pay by invoice, you must pay all invoiced Fees within thirty (30) calendar days after the date of invoice. 5. The Fees payable by you for our Services exclude any duties, customs fees, or taxes (other than ProSafe’s income tax), including any VAT, GST or other applicable sales tax (“**Taxes**”). To the extent that such Taxes are applicable, you must pay us such Taxes in addition to the Fees. If you have obtained an exemption for such Taxes, you must provide ProSafe with any information ProSafe reasonably requests to determine whether ProSafe is obliged to collect Taxes from you, including your relevant Tax identification number. You will pay ProSafe for the Services without any withholding for Taxes. If you are required to withhold Taxes by law, you will pay such additional amounts as are necessary so that the net amount received by us after such withholding will be equal to the full amount that we would have received if no withholding had been required. 1. Except as expressly stated in this Agreement or required under any applicable law, the Services and any other goods or services provided by ProSafe to you are provided on an “as is” basis, and ProSafe does not make any representation or warranty (express or implied) in respect of the Services or any other goods or services provided by ProSafe to you, including, without limitation, any implied warranty of merchantability, of fitness for a particular purpose, that operation of the Services will be uninterrupted or error free, or that all defects will be corrected. 2. To the maximum extent permitted by law, in no event will ProSafe be liable in connection with this Agreement, whether in contract, tort, equity, statute or otherwise for: 3. your misuse of the Services, acts or omissions of your personnel; 4. Service outage or interruption, or any damage or losses, arising from networks or websites outside of ProSafe’s control; 5. any injury, damage to property, or loss to any person in relation to your use of the Services; or 6. subject to section (12), breach of any law applicable to your business activities, including but not limited to any work health and safety or food safety law, in connection with your use of the Services. 7. To the maximum extent permitted by law, in no event will, whether in contract, tort, equity, statute or otherwise: 8. either party be liable in connection with this Agreement for loss of profits, loss of revenue, loss of anticipated savings, loss of use, loss or corruption of data, costs of delay or procurement of substitute or replacement goods and services, business interruption, failure of security mechanisms, loss of goodwill, and any other form of indirect, incidental, special or consequential or punitive damages, even if a party has been advised of the possibility of such damages or if a party’s remedy otherwise fails of its essential purpose; or 9. either party’s aggregate liability for any claims in connection with this Agreement exceed the total Fees actually paid by you under this Agreement during the twelve month period immediately prior to the event giving rise to the liability. 10. You acknowledge that the Services will not prevent personal injury, property damage, or the loss of life. ProSafe will not be liable for any claims, losses, expenses, or damages concerning the Services, the interruption or unavailability of any network connection utilized with the Services, the user’s engagement with another application, the failure of the Services to operate correctly, or the failure or malfunction of any mobile device used with the Services. 1. Subject to section (16)(c), ProSafe will defend you against any third party claim alleging that the Subscription Services infringe any copyright or any patent (a ”**Claim**”), and will indemnify you against any damages and costs finally awarded by a court of competent jurisdiction or any settlement amounts agreed in writing by ProSafe, provided that you provide ProSafe: 2. prompt written notice of any such claim; 3. the exclusive right to control and direct the investigation, defense, or settlement of such claim; and 4. all reasonably necessary cooperation and assistance in the defense and investigation of the Claim at ProSafe’s expense. 5. In the event of a Claim, ProSafe may, in its sole discretion: 6. procure the right for your continued use of the Subscription Services in accordance with this Agreement; 7. replace the Subscription Services with a similar service with materially equivalent functionality; or 8. terminate your Order in respect of the Subscription Services affected by the Claim and refund any prepaid, unused Fees in respect of the terminated Subscription Services. 9. The indemnity obligation in this section (16) will not apply to the extent that any Claim arises: 10. in connection with your use of No-Charge Services; 11. as a result of misuse of the Subscription Service or use of the Subscription Service with any third party data (including any Shared Materials), or in combination with any Third Party Products other than that for which the Subscription Services were designed or provided; 12. as a result of modification to the Service made by any party other than ProSafe or its subcontractors; or 13. in connection with circumstances covered by your indemnification obligations under section (8)(e). 14. THIS SECTION (16) CONSTITUTES YOUR EXCLUSIVE RIGHTS AND REMEDIES, AND PROSAFE’S SOLE LIABILITY, FOR ANY INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH ANY SUBSCRIPTION SERVICES. 1. This Agreement commences on the Commencement Date and expires when all Subscription Terms have expired, and all other Orders have been completed, unless otherwise terminated in accordance with this Agreement (**Term**). 2. Unless otherwise set out in the relevant Order, each Subscription Term will automatically renew for periods equal to the initial Subscription Term at the then-current rates unless either party elects not to renew the Subscription Term by providing written notice to the other party at least 30 days prior to the expiry of the then-current Subscription Term, in which case your subscription will expire at the end of the then-current Subscription Term. 1. You may terminate Subscription Services at any time by written notice or through the functionality provided by the Subscription Services. If you choose to terminate this Agreement in accordance with this section (18)(a), you will not be entitled to any credits or refunds as a result of such termination. 2. Either party may terminate this Agreement in whole or part, including any particular Order(s), immediately upon providing notice to the other party if: 3. the other party is in material breach of this Agreement and does not cure the breach within thirty (30) days after written notice of the breach; or 4. if the other party ceases to operate, has an administrator appointed, enters a deed of company arrangement or other form of administration involving one or more of its creditors, is subject to an order that it be wound up, declared bankrupt, or that a liquidator or receiver be appointed, or otherwise becomes insolvent or is unable to meet its financial obligations. 5. ProSafe may suspend the Services (including any of Your Accounts) immediately, or terminate this Agreement in whole or part, including any particular Order(s), if: 6. you are in material breach of this Agreement more than two times during the Term notwithstanding any cure of such breaches; 7. you have failed to pay any Fees within sixty (60) days after the relevant due date or you have failed to pay any Fees and such failure continues more than fourteen (14) days after ProSafe delivers notice thereof; 8. you infringe ProSafe’s Intellectual Property Rights; or 9. your use of the Services breaches any applicable law or any of the ProSafe Policies. 10. ProSafe will notify you of any suspension or termination under section (18)(c) (where practicable). 11. If ProSafe suspends your use of the Services pursuant to its rights under this Agreement: 12. ProSafe will continue to charge you Fees during the suspension period and you must pay any outstanding Fees prior to ProSafe resuming the provision of the Services; and 13. ProSafe will only resume the provision of the Services once you have cured (to ProSafe’s reasonable satisfaction) the matter that caused the suspension. 1. if the Agreement or any Order is terminated: 2. by you for ProSafe’s breach, then ProSafe will refund any prepaid, unused Fees that relate to the terminated Subscription Services; or 3. by ProSafe for your breach, then you must pay to ProSafe any and all outstanding Fees due for the remaining duration of any Subscription Term, which will become immediately due and payable upon termination. 4. Upon the date that this Agreement or any Order expires or is terminated, then you and your End Users must cease all access and use of the Services, and delete ProSafe’s Confidential Information in your possession or control, including any software or other materials that ProSafe has provided to you, or made accessible for download by you. Upon our request, you will certify that you have complied with this section (19)(b). You must export Your Data from the Subscription Services before the end of the Subscription Term, as you will not have access to Your Data after expiration or termination of this Agreement. ProSafe will delete or destroy Your Data as specified in ProSafe’s Privacy Policy. 5. The following provisions will survive any termination or expiration of this Agreement: sections (6), (7), (8)(a), (8)(e), (9)(a), (10)(b), (10)(c), (10)(d), (11), (15), (16), (19)(b), this (19)(c) and (21), and any other sections which by intent or meaning have validity beyond termination or expiration of this Agreement. 1. Unless otherwise agreed in your Order, this Agreement is governed by and construed in accordance with the internal laws of the State of New Jersey without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of New Jersey. Any legal suit, action, or proceeding arising out of or related to this Agreement or the licenses granted hereunder will be instituted exclusively in the federal courts of the United States or the courts of the State of New Jersey in each case located in the County of Gloucester, and each Party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. 2. If any provision of this Agreement is held to be invalid, illegal, or unenforceable that provision shall be deemed omitted to the extent that it is invalid, illegal, or unenforceable and the remainder of this Agreement shall be construed in a manner as to give greatest effect to the original intention of this Agreement. 3. The failure of either party to exercise any right provided in this Agreement in any instance will not be deemed to be a waiver of such right. 4. Except where an exclusive remedy is specified in this Agreement, the exercise by either party of any remedy, including termination, will be without prejudice to any other remedies it may have under this Agreement, by law, or otherwise. 5. Other than in respect of an obligation to pay any Fee or other amount, neither party will be liable for non-performance or inadequate performance to the extent caused by a condition (for example, natural disaster, act of war or terrorism, pandemic, riot, labor condition, governmental action, power interruption, telecommunication, data and internet disturbance) that was beyond the party’s reasonable control (**Force Majeure Event**). 6. Your use of any website or software that is not provided by ProSafe to access or download the Services will be governed by the terms and conditions applicable to that website or software. ProSafe is not responsible for any consequences resulting from the use of such website or software, including but not limited to any damage to your property, including your Device, or the transfer of any computer virus or similar malicious code, except to the extent such consequences are caused by the Service. 7. Any notices to you may either be posted on our website, via an in-product notification given in writing (which may be by email). Billing-related notices will be sent to the billing contact designated by you. All other notices will be sent to your Admin Account(s). Any notices to ProSafe, and any questions, concerns or complaints relating to the Services must be in writing and addressed to ProSafe Solutions, LLC, 26 Cider Press Lane, Sewell, New Jersey 08080 (or to such other address that may be designated by ProSafe from time to time in accordance with this Section). All notices must be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), email (with confirmation of transmission) to legal@prosafehotels.com, or certified or registered mail (in each case, return receipt requested, postage pre-paid).  8. Any dispute, controversy or claim arising out of or relating to this Agreement, or any aspect of the relationship between you and ProSafe, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury, unless you opt out of this arbitration agreement within 30 days of the first acceptance date of any version of this Agreement (“**Opt Out Deadline**”). You may opt out of these arbitration procedures by emailing us at legal@prosafehotels.com by the Opt Out Deadline and stating that you reject the agreement to arbitrate. Unless you opt out by the Opt Out Deadline, you agree that you and ProSafe are each waiving the right to sue in court and to have a trial by a jury. The arbitrator shall have the power to rule on any challenge to its own jurisdiction, the arbitrability of any claim, or to the validity or enforceability of any portion of the agreement to arbitrate. The arbitrator shall also have the power to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. You and ProSafe agree to arbitrate solely on an individual basis, and agree that this Agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitration shall be administered by American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. 9. This Agreement, and any rights granted hereunder, must not be transferred or assigned by either party (**assigning party**) without the prior express written consent of the other party, except to: 10. a third party participating in a merger with, or acquisition of the assigning party; or 11. an affiliate or subsidiary of the assigning party. 12. Each of the software components that constitute the Services is a “commercial product” as that term is defined at 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. § 12.212. Accordingly, if you are an agency of the US Government or any contractor therefor, you only receives those rights with respect to the Services as are granted to all other End Users, in accordance with (a) 48 C.F.R. § 227.7201 through 48 C.F.R. § 227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. § 12.212, with respect to all other US Government users and their contractors. 13. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), that prohibit or restrict the export or re-export of the Services or any Customer Data outside the United States. 14. You grant ProSafe the right to identify you as a customer and to use your logo across ProSafe’s marketing materials, including our website. You may notify us that you do not wish to be identified as a customer or for us to use your logo, by contacting us at legal@prosafehotels.com. 15. This Agreement contains the entire understanding between the parties regarding the subject matter of this Agreement. To avoid doubt, resellers of the Services are not authorized to modify the terms of this Agreement or make any representations, undertakings or other legally binding commitments on behalf of ProSafe. 16. You represent that neither you nor any of your End Users are on any U.S. government denied-party list, and that you will not permit any End User to access or use any service in a U.S.-embargoed country or region. 17. If this Agreement is translated into any language other than English, the English text will govern unless expressly stated otherwise in the translation. 1. In this Appendix and in Appendix 2 (“**Data Processing Agreement**”): 2. Californian Data Protection Laws means the CCPA, as amended by the CPRA. 3. Customer Personal Data means any personal data which ProSafe (or its sub-processors) processes on your behalf as a processor in the course of providing Services. 4. Data Protection Laws means all data protection laws applicable to the processing of Customer Personal Data under this Agreement, including: (i) the EU Data Protection Laws; (ii) the UK Data Protection Laws; and (iii) the California Data Protection Laws. 5. EU Data Protection Laws means the GDPR and any national laws which implement or supplement or replace the same from time to time. 6. EU International Transfer means: 7. a transfer of personal data from you to ProSafe or its affiliates (or vice versa in the case of transfers of personal data between the parties where both parties act as controllers); or 8. an onward transfer of personal data from ProSafe or its affiliates, 9. where such transfer would at the time of the transfer be prohibited by EU Data Protection Laws (or by the terms of data transfer agreements put in place to address the data transfer restrictions of Data Protection Laws) in the absence of the EU Standard Contractual Clauses to be established under section 2 of Appendix 2 (Data Processing Agreement). 10. EU Standard Contractual Clauses means the Standard Contractual Clauses forming part of Decision 2021/914/EC (as amended or replaced from time to time), including their appendices and with the relevant Modules and Options set out under section 2 of Appendix 2 (Data Processing Agreement). 11. Security Incident means a breach of ProSafe’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Personal Data. 12. personal data, personal information, consent, controller, processor, data subject, sale, share, commercial purpose, business purpose and processing mean those concepts, roles and activities as defined in the applicable Data Protection Laws. 13. UK Addendum means the Addendum to the EU Standard Contractual Clauses issued by the UK Information Commissioner’s Office in accordance with S119A of the UK Data Protection Act 2018 and incorporating: 14. the party details as set out in section 4 of Appendix 2 to this Agreement, inserted in Table 1 (*Parties*) of such UK Addendum; 15. the first option in Table 2 to clarify the UK Addendum incorporates the EU Standard Contractual Clauses; 16. the list of parties and the description of the transfer of personal data, each as set out in section 4 of Appendix 2, inserted in Table 3 (*Appendix Information*) of such UK Addendum; 17. the description of the technical and organizational security measures as set out at \[https://www.prosafehotels.com/data-security-plan\], inserted in Table 3 (*Appendix Information*) of such UK Addendum; 18. the list of sub-processors published at \[https://www.prosafehotels.com/sub-processors-of-data\], inserted in Table 3 (*Appendix Information*) of such UK Addendum; and 19. the option neither party set out in Table 4 of such UK Addendum. 20. UK Data Protection Laws means Data Protection Act 2018 and UK’s version of the GDPR which is part of UK law by virtue of the European Union (Withdrawal) Act 2018 (“UK GDPR”) and any legislation applicable in the UK in force from time to time relating to privacy or the processing of personal data. 21. UK International Transfer means: 22. a transfer of personal data from you to ProSafe or its affiliates (or vice versa in the case of transfers of personal data between the parties where both parties act as controllers); or 23. an onward transfer of personal data from ProSafe or its affiliates, 24. where such transfer would at the time of the transfer be prohibited by the UK GDPR (or by the terms of data transfer agreements put in place to address the data transfer restrictions of Data Protection Laws) in the absence of the relevant UK Standard Contractual Clauses to be established under section 5 of Appendix 2 (Data Processing Agreement). 25. ProSafe is the controller in respect of personal data, such as account registration details, that we collect directly from users of the Services (End Users) and users of No-Charge Services, and which we use for the purposes of our business. 26. You are the controller and we are the processor in respect of any other personal data (including within Your Modifications) that is uploaded by End Users and/or users of No-Charge Services including data, templates, information, content, code, video, images or other material of any type (Materials), or which is provided by your administrators (see section (5) of the General Terms). 27. To the extent that the Services comprise the processing of personal data where we are the controller and you are the controller: the provisions of sections 2, 3, 4 and 5 of Appendix 2 (Data Processing Agreement) to this Agreement shall apply (where applicable). 28. ProSafe will make available our Privacy Policy at our website and where you provide us with personal data in connection with the Agreement where we will act as the controller (for example where you provide contact details for use in administering the Agreement), you agree to ensure that these individuals are provided with a copy of our Privacy Policy. Where we are a processor and not a controller, it is your responsibility to ensure that in accordance with relevant Data Protection Laws: - There is a lawful basis for the collection and processing of personal data; and - You have provided an appropriate privacy policy to the End Users and other data subjects. 1. Where ProSafe acts as processor of personal data on your behalf, ProSafe shall: 2. process personal data only on your reasonable documented instructions unless required to do so by law; in such a case, ProSafe shall inform you of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest. You acknowledge and agree that your final and completion instructions regarding the processing of Customer Personal Data are set out in this Agreement. Any additional or alternate instructions must be agreed in writing by the parties (and ProSafe will be entitled to charge a reasonable fee to cover any costs incurred in complying with them); 3. ensure that persons authorized to process the personal data on our behalf have committed themselves to confidentiality obligations or are under an appropriate statutory obligation of confidentiality; 4. implement appropriate technical and organizational security measures to ensure a level of security for the personal data which is appropriate to the risks to individuals that may result from the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to the personal data. The measures that we consider appropriate are more described at \[https://www.prosafehotels.com/data-security-plan\]; 5. not engage another processor without your prior specific or general written authorization. A list of sub-processors currently engaged by ProSafe and authorized by you is published at \[https://www.prosafehotels.com/sub-processors-of-data\]. You must subscribe to receive notice of updates to the list of sub-processors by entering your details in the form at \[https://www.prosafehotels.com/sub-processors-of-data\]. You may notify us in writing of any objections to new sub-processors (provided the objection is based on reasonable grounds relating to data protection). If we receive such an objection, the parties will discuss such objections in good faith and ProSafe will use its reasonable commercial endeavors to resolve any such objection. If the parties are not able to resolve the objection, you may terminate the affected Services by providing 30 days written notice to ProSafe. We shall impose obligations on any processor that we appoint on your behalf that are equivalent to the terms set out in this Appendix 2. We shall remain liable for the performance of these processors; 6. taking into account the nature of the processing, assist the controller by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the EU Data Protection Laws and any assistance provided by us to you in to respond to requests from: (i) data subjects to exercise their rights under Data Protection Laws; or (ii) regulatory authorities, shall be at your cost on a time and materials basis; 7. at the choice of the controller, delete or return all the personal data to the controller after the end of the provision of services relating to processing, and delete existing copies save that ProSafe shall be entitled to retain Customer Personal Data where required by Data Protection Law or another applicable law, or where such data is required for ProSafe’s internal record keeping or where it is necessary for use in any legal proceedings; You must notify us of Personal Data that you wish to have returned or deleted within 30 days following the effective date of termination; and 8. make available to the controller all information reasonably necessary to demonstrate compliance with the obligations laid down in Article 28 of the EU Data Protection Laws and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller (in each case at the controller’s cost). Any assistance provided by us to you to demonstrate compliance with Data Protection Laws shall be provided at your cost. The timing, scope and duration of any audit shall be mutually agreed by the parties. You shall not be entitled to carry out audits more than once in any 12 month period, other than where a data security incident has taken place, you shall be entitled to carry out an additional audit within 30 days of ProSafe notifying you of such security incident. You shall ensure that any third party auditor appointed by you is (i) not a competitor of ProSafe; and (ii) is committed to appropriate confidentiality obligations. You and/or any third-party auditor shall comply with ProSafe’s standard policies and procedures when accessing ProSafe’s premises or systems. - Annex I of the EU Standard Contractual Clauses shall be pre-populated with the details set out in section 4 of this Appendix 2; and - Annex II of the EU Standard Contractual Clauses: ProSafe’s technical and organizational measures are described at \[https://www.prosafehotels.com/data-security-plan\] - subject matter of the processing is the processing of Customer Personal Data in connection with the performance of the Agreement; - nature of processing is as described in the Agreement; and - the duration of the processing is determined by you, subject to the other provisions of the Agreement. 1. With respect to any UK International Transfers, you acting on your own behalf and as agent for each of your affiliates (each as “data exporter”) and ProSafe acting on its own behalf and as agent for each ProSafe affiliate (each as “data importer”) hereby enter into the UK Addendum in respect of any UK International Transfer from you or your affiliate to ProSafe or a ProSafe affiliate. 2. The UK Addendum shall come into effect upon commencement of a UK International Transfer. 1. Where ProSafe acts as service provider and processes personal information of California residents on your behalf pursuant to the California Data Protection Laws, ProSafe shall process Customer Personal Data for the purpose of providing the Services to you. 2. ProSafe agrees that it shall not: (i) sell or share Customer Personal Data; (ii) retain, use, or disclose Customer Personal Data for any purpose, including a commercial purpose, other than for the business purposes specified in this Agreement; (iii) retain, use, or disclose Customer Personal Data outside of the business relationship between ProSafe and you; or (iv) combine personal information with Customer Personal Data that ProSafe receives from or on behalf of another person or collects from its own interaction with data subject, unless, for (ii), (iii), or (iv) above, as otherwise permitted of a service provider by California. 1. **The ProSafe Panic Button Services** 2. **ProSafe is the creator of a web and mobile application for a variety of commercial monitoring solutions, including the ProSafe “Panic Button Solution.”** 3. ProSafe’s “Panic Button Application” is a mobile and web-based location application that, when engaged on an Approved Mobile Device, provides near real-time NFC-RFID location information and audio/visual data of incidents.  4. An “Approved Mobile Device” is any internet-enabled, personal mobile device, capable of downloading and operating the Panic Button Application that is listed on Provider’s list of approved mobile devices. An Approved Mobile Device is not included with the Panic Button Solution, and must be purchased or provided separately. The Panic Button Mobile Device is only available on approved mobile devices.  5. The Panic Button Solution is the Panic Button Application properly installed on an Approved Mobile Device. 6. You must coordinate testing of the alert notifications with ProSafe, and the Panic Button Solution will not work until such testing is successfully completed.  7. Subject to the limitations set forth herein, when the Panic Button feature of the Panic Button Application is pressed on an Approved Mobile Device and a network connection is available, the Panic Button Application will: 8. begin audio/visual recording locally onto the Approved Mobile Device;  9. locally record the location of the Approved Mobile Device onto the Approved Mobile Device; and 10. relay recorded audio/visual and location information to Provider and to Customer’s designated recipients.  11. The Panic Button Application will transmit information in the manner selected by Authorized User during the Panic Button Application set-up. 12. You acknowledge and agree that: 13. you are using the Panic Button Solution at your own risk; 14. the Panic Button Solution is not a substitute for professional advice;  15. you are solely responsible for the use of the Panic Button Solution, including compliance with workplace surveillance, tracking and monitoring laws, and agree that use of the Panic Button Solution is only part of establishing a safe system of work; 16. the panic alert functionality provided as part of the Panic Button Solution (“**Panic Alert**”), is a secondary tool provided for your convenience. The Panic Alert is not intended to be used as the sole tool in an emergency situation, including in a medical emergency or where there is an immediate threat to health, life, or safety. The Panic Alert does not assure that events have been successfully managed or resolved. You are encouraged, and agree whenever possible, to use all other safety and medical devices and techniques available to you for the protection of you and your personnel; 17. the operation of the Panic Button Solution is reliant on the accuracy of the information linked to it, and the provision of inaccurate or incomplete information by you may affect the use, output and operation of the Panic Button Solution. You are solely responsible for ensuring that: 18. any information you provide to us, or we request from you, for the Panic Button Solution set up, is complete and accurate and you are authorized to provide this information to us; 19. all information in connection with the Panic Button Solution is kept up-to-date; and 20. the Panic Button Solution is tested on set up and on a regular basis. 21. there are limitations to the Panic Button Solution, and that in addition to these limitations, the Panic Button Solution may also be reliant on and we have no responsibility for: 22. any hardware you choose to use in connection with the Panic Alert, including any Approved Device; 23. the provision of cellular data services; 24. wireless services or other internet connectivity services; or 25. the terms under which cellular service providers may offer those services. Cellular service providers may charge you for SMS, calls, or location services and other fees that we do not control (“**Cellular Service Providers Fees**”). You are solely responsible to pay any and all of these Cellular Service Providers Fees. 26. the Panic Alert should only be activated in test scenarios and in situations of actual or reasonably suspected duress. We reserve the right in our sole discretion, with written notice to you, to suspend, limit, disconnect or terminate the Panic Alert in the event of ongoing abuse. 1. **General** 2. You may elect to purchase ProSafe Panic Button Wearable Devices from ProSafe by entering an Order for the supply of the relevant ProSafe Panic Button Wearable Device. If you place an Order for the supply of ProSafe Panic Button Wearable Devices, the terms of this ProSafe Panic Button Wearable Devices Product Addendum will apply to such Order. 3. **ProSafe Panic Button Wearable Devices** means the hardware devices that integrate with the ProSafe Panic Button Solution. 4. If you elect to purchase ProSafe Panic Button Wearable Devices from ProSafe, the supply by ProSafe of such ProSafe Panic Button Wearable Devices does not form part of the “Services” for the purposes of this Agreement, including without limitation, for the purpose of any warranties or indemnities provided by ProSafe in relation to the Services in the General Terms. 5. **ProSafe Panic Button Wearable Devices supplied by ProSafe**  6. Fees for ProSafe Panic Button Wearable Devices will be payable in advance upon placing your Order. 7. In addition to the Fees payable for the relevant ProSafe Panic Button Wearable Devices upon placing the Order, you must pay to ProSafe shipping charges to be invoiced separately based on the cost incurred by ProSafe to send the ProSafe Panic Button Wearable Devices to your nominated locations with no mark up. For the avoidance of doubt, this may include the cost of shipping from the manufacturer to ProSafe. 8. Title in the ProSafe Panic Button Wearable Devices will not pass to you until ProSafe has received full payment for the ProSafe Panic Button Wearable Devices. If ProSafe does not receive payment for the ProSafe Panic Button Wearable Devices, title to the ProSafe Panic Button Wearable Devices will not pass to you. 9. Risk in the ProSafe Panic Button Wearable Devices will pass to you upon ProSafe delivering the ProSafe Panic Button Wearable Devices to your nominated location or your shipping agent. Once risk in the ProSafe Panic Button Wearable Devices passes, you are solely responsible for the ProSafe Panic Button Wearable Devices. 10. **Warranty** 11. We will take all reasonable steps to facilitate a warranty claim for the ProSafe Panic Button Wearable Device and will use commercially reasonable efforts to pass through any warranties provided by the manufacturer of any ProSafe Panic Button Wearable Device supplied by ProSafe to you. You acknowledge and agree that the ProSafe is not the manufacturer of the ProSafe Panic Button Wearable Device and ProSafe is not liable for the manufacturer’s warranty. In the event that you wish to make a warranty claim against the manufacturer, ProSafe will provide commercially reasonable efforts to assist you in making such claim. 12. You will be eligible for a warranty for the period that is twelve 12 months after you have received the ProSafe Panic Button Wearable Device (“**Warranty Period**”). 13. **Review and Acceptance**  14. To make a claim under warranty, you must: 15. notify ProSafe by email as soon as you become aware of the non-compliance of the ProSafe Panic Button Wearable Device with the specifications (“**Defect**”), and in any event, within 14 days of when you become aware of the Defect; 16. if ProSafe asks you to, return the ProSafe Panic Button Wearable Device together with all packaging, parts, accessories, documentation and proof of purchase to the contact details set out below; 17. if ProSafe asks you to, provide evidence of proof of purchase of the ProSafe Panic Button Wearable Device from ProSafe; and 18. provide any other information reasonably required by ProSafe to assess your claim. 19. If you return the ProSafe Panic Button Wearable Device as part of a warranty claim under this section, and ProSafe finds the ProSafe Panic Button Wearable Device is covered by the warranty, ProSafe will refund the associated and reasonable costs of you returning the ProSafe Panic Button Wearable Device to ProSafe, subject to you providing proof of such costs. 20. Subject to your satisfaction of the requirements in section 4(a) of this ProSafe Panic Button Wearable Device Addendum, ProSafe will notify you of ProSafe’s determination as to whether your claim is valid under warranty, and if so, the process in section 4(d) of this ProSafe Panic Button Wearable Device Addendum will apply. To the maximum extent permitted by law, any determination ProSafe makes will be final and binding. 21. Subject to the terms of this ProSafe Panic Button Product Addendum, and without limiting your statutory rights, ProSafe will use its reasonable commercial endeavors to remedy any Defect in the ProSafe Panic Button Wearable Device during the Warranty Period at its cost. ProSafe may, at its discretion, elect to: 22. repair or replace the Defective part (or all) of the ProSafe Panic Button Wearable Device; or 23. issue a full or partial refund to you with respect to any amount paid for the Defective part (or all) of the ProSafe Panic Button Wearable Device, which, to the maximum extent permitted by law, will be your sole and exclusive remedy in relation to the Defect. 24. If any materials, parts or features required to facilitate any repair or replacement pursuant to section 4(d)(i) are unavailable or no longer in production, or the model of ProSafe Panic Button Wearable Device is no longer available or in production, ProSafe will use its reasonable commercial endeavors to use appropriate equivalent materials, parts, features or model. 25. To the maximum extent permitted by law, the warranty does not cover, and ProSafe will have no liability, and you waive and release ProSafe from any liability (under warranty or otherwise), in relation to any Defect which is caused (or partly caused) or contributed to, by any: 26. act or omission, accident, or negligence by you or any third party not engaged by ProSafe; 27. failure on your part to properly maintain the ProSafe Panic Button Wearable Device in accordance with any of our instructions or guidelines (including any manual); 28. failure on your part to follow any instructions or guidelines (including any manual) provided by ProSafe or the manufacturer in relation to the ProSafe Panic Button Wearable Device; 29. use of the ProSafe Panic Button Wearable Device otherwise than for any application or use specified by ProSafe or the manufacturer; 30. continued use of the ProSafe Panic Button Wearable Device (where such use is not reasonable) after any Defect in the ProSafe Panic Button Wearable Device becomes apparent or would have become apparent to a reasonably prudent person; 31. failure by you to notify ProSafe of any Defect in the ProSafe Panic Button Wearable Device within a reasonable period of time after you become aware of or ought to have reasonably become aware of the relevant Defect; 32. reasonable wear and tear to the ProSafe Panic Button Wearable Device; or 33. act of God or force majeure event (including but not limited to war, riot, invasion, act of terrorism, contamination, earthquake, flood, fire, or other natural disaster, or any other event or circumstance beyond ProSafe or the manufacturer’s reasonable control). 34. ProSafe will have no liability, and you waive and release ProSafe from any liability, for any delays (including any costs arising out of any delays) in providing any work or services (including repairs) under warranty, or in assessing any claim made by you under or in relation to a warranty claim. 35. **Acknowledgements** 36. You agree that the ProSafe Panic Button Wearable Devices are not medical equipment and they are not meant to provide you with medical assistance. As such, you release ProSafe, its affiliates, directors, agents, and employees from any and all liability associated with such use. 37. ProSafe reserves the right in its sole discretion to limit, disconnect or terminate the ProSafe Panic Button Wearable Device’s connection to the Subscription Services in the event of abuse. 38. The ProSafe Panic Button Wearable Devices may be reliant on and we have no responsibility for: 39. the compatibility of the ProSafe Panic Button Wearable Device with your hardware, including an Approved Device; 40. the provision of cellular data services; 41. wireless services or other internet connectivity services; or 42. the terms under which cellular service providers may offer those services. Cellular service providers may charge you for SMS, calls, or location services and other fees that we do not control (“**Cellular Service Providers Fees**”). You are solely responsible to pay any and all of these Cellular Service Providers Fees. 43. Your use of the ProSafe Panic Button Wearable Devices will be subject to the applicable agreement between you and the relevant third party manufacturer of the relevant ProSafe Panic Button Wearable Device. OTHER THAN AS EXPRESSLY STATED IN THIS AGREEMENT, PROSAFE DISCLAIMS ALL LIABILITY FOR THE PROSAFE PANIC BUTTON WEARABLE DEVICES. 44. **ProSafe Panic Button Wearable Devices – Bluetooth** 45. You agree and acknowledge that the Bluetooth ProSafe Panic Button Device: 46. does not call or initiate calls to any emergency service center; 47. does not have a microphone or a speaker and has no voice communication functionality; 48. does not make or receive phone calls, or directly send SMS messages (it sends a signal to the ProSafe Panic Button application to initiate the alert events you have set up in the ProSafe Panic Button); 49. does not determine your location and relies on your smartphone’s location services to determine your location, (note that location information are estimates only and that GPS location services does not work indoors); 50. does not work under water; 51. does not work if your smartphone is out of network range (noting that there may also be service gaps within areas with good network coverage); 52. works only when it is connected to and is in close proximity to your smartphone; 53. may have a battery life indicator and that indicator is an estimate only and depends on how often the Bluetooth ProSafe Panic Button Wearable Device is activated; 54. has a range that is determined by its surrounding structure which can vary; 55. is intended to send an alert to your smartphone using Bluetooth communication to initiate the transmission of SMS messages and/or the placement of phone calls. The Bluetooth ProSafe Panic Button Wearable Device does not assure that events, including but not limited to check-in, duress, panic and man down have been successfully placed. You are encouraged to and agree whenever practical to use all other safety and medical devices and techniques available to you for your protection. 1. **General** 2. **You may elect to purchase an Approved Mobile Device and/or a SIM card and fail-safe data plan provided by Helix Wireless from ProSafe by entering an Order for the supply of the relevant ProSafe Approved Mobile Device and ProSafe Data Services. If you place an Order for the supply of ProSafe Approved Mobile Device and/or the ProSafe Data Services, the terms of this ProSafe Approved Mobile Device and Data Addendum will apply to such Order.** 3. **ProSafe Approved Mobile Device** means the internet-enabled, personal mobile devices that are compatible with and capable of operating the ProSafe Panic Button Application purchased through ProSafe.  4. **ProSafe Data Services** means the SIM card and fail-safe data plan provided by Helix Wireless and purchased through ProSafe. Your use of the Data Services is subject to Helix Wireless' terms and conditions available at https://helixwireless.co/privacy-policy ("Helix Wireless Terms"). 5. If you elect to purchase ProSafe Approved Mobile Devices or ProSafe Data Services from ProSafe, the supply by ProSafe of such ProSafe Approved Mobile Devices or Data Services does not form part of the “Services” for the purposes of this Agreement, including without limitation, for the purpose of any warranties or indemnities provided by ProSafe in relation to the Services in the General Terms. 6. You must coordinate testing of the ProSafe Approved Mobile Device and ProSafe Data Services with ProSafe, and the solution will not be fully operational until such testing is successfully completed. 7. You acknowledge and agree that: 8. You are using the ProSafe Approved Mobile Device and ProSafe Data Services at your own risk. 9. The ProSafe Approved Mobile Device and ProSafe Data Services is not a substitute for professional advice. 10. You are solely responsible for the use of the ProSafe Approved Mobile Device and ProSafe Data Services, including compliance with all applicable laws and regulations. 11. The operation of the ProSafe Approved Mobile Device and ProSafe Data Services is reliant on the accuracy of the information linked to it, and the provision of inaccurate or incomplete information by you may affect the use, output, and operation of the solution. 12. There are limitations to the ProSafe Approved Mobile Device and ProSafe Data Services, and that in addition to these limitations, the solution may also be reliant on the terms under which Helix Wireless offers its services. Helix Wireless may charge you for data or other fees that ProSafe does not control ("Helix Wireless Fees"). You are solely responsible to pay any and all of these Helix Wireless Fees, including any data overage or roaming charges associated with your use of the ProSafe Data Services.  13. **ProSafe Approved Mobile Devices supplied by ProSafe and ProSafe Data Services supplied by Helix Wireless** 14. Fees for ProSafe Approved Mobile Devices and each applicable SIM Card will be payable in advance upon placing your Order. ProSafe Data Services will be payable monthly with the Services and in accordance with your Order. 15. In addition to the Fees payable for the relevant ProSafe Approved Mobile Devices and SIM Card upon placing the Order, you must pay to ProSafe shipping charges to be invoiced separately based on the cost incurred by ProSafe to send the ProSafe Approved Mobile Devices to your nominated locations with no mark-up. 16. Title in the ProSafe Approved Mobile Devices will not pass to you until ProSafe has received full payment for the ProSafe Approved Mobile Devices SIM Card. If ProSafe does not receive payment, title to the ProSafe Approved Mobile Devices will not pass to you. 17. Risk in the ProSafe Approved Mobile Devices will pass to you upon ProSafe delivering the ProSafe Approved Mobile Devices to your nominated location or your shipping agent. Once risk in the ProSafe Approved Mobile Devices passes, you are solely responsible for the ProSafe Approved Mobile Devices. 18. **Warranty** 19. **ProSafe or its designated supplier will take all reasonable steps to facilitate a warranty claim for the ProSafe Approved Mobile Device and will use commercially reasonable efforts to pass through any warranties provided by the manufacturer or supplier of any ProSafe Approved Mobile Device supplied by ProSafe to you. You acknowledge and agree that ProSafe is not the manufacturer of the ProSafe Approved Mobile Device and ProSafe is not liable for the manufacturer’s warranty.** 20. **Acknowledgements** 21. **You agree that the ProSafe Approved Mobile Devices and ProSafe Data Services are not medical equipment and are not meant to provide you with medical assistance. As such, you release ProSafe, its affiliates, directors, agents, and employees from any and all liability associated with any claims, damages, or losses that may arise from the use of ProSafe Approved Mobile Devices and ProSafe Data Services for medical purposes or in medical situations.** 22. **ProSafe reserves the right in its sole discretion to limit, disconnect or terminate the ProSafe Approved Mobile Device's connection to the Subscription Services in the event of abuse.** 23. **The ProSafe Mobile Device does not assure that events, including but not limited to check-in, duress, panic and man down have been successfully placed. You are encouraged to and agree whenever practical to use all other safety and medical devices and techniques available to you for your protection.** 24. During the set-up of your ProSafe Panic Button Solution, ProSafe may advise you restrict application access on the ProSafe Mobile Device to the ProSafe application (in addition to any other necessary application) and “whitelist” WiFi capabilities rendering the ProSafe Data Services provided by Helix Wireless to be used only in the event WiFi services are disabled. You agree and acknowledge that in doing so, the ProSafe Mobile Device: 25. does not call or initiate calls to any emergency service center; 26. does not make or receive phone calls, or directly send SMS messages; 27. does not work under water; 28. does not work out of Helix Wireless’ network range (noting that there may also be service gaps within areas with good network coverage); 29. may have a battery life indicator and that indicator is an estimate only and depends on how often the ProSafe Mobile Device is activated; 30. You further acknowledge and agree that in not doing so your use of the ProSafe Mobile Devices and ProSafe Data Services are taken at your own risk. You may be subject to data overage charges in the event you fail to maintain WiFi connectivity. 31. **Your use of the ProSafe Approved Mobile Devices and ProSafe Data Services will be subject to the Helix Wireless Terms. OTHER THAN AS EXPRESSLY STATED IN THIS AGREEMENT, PROSAFE DISCLAIMS ALL LIABILITY FOR THE PROSAFE APPROVED MOBILE DEVICES AND PROSAFE DATA SERVICES.** --- ## URL: https://www.prosafehotels.com/data-security-plan ### Title: Data Security Plan ### Page ID: 6208673 ### Content: #### Our mission #### Key features #### Aligning with globally recognized best practices #### Committed to data protection and privacy #### Built on Digital Ocean #### Global support organization built for immediate response Safeguard your data with ProSafe – robust protection for your privacy and operations. We’re here to help the hospitality industry achieve safer working environments through our innovative mobile and web-based panic button solution. The ProSafe platform is trusted by hotel properties nationally and we pride ourselves on promoting safety and quality. ProSafe maintains comprehensive security policies and procedures that are regularly reviewed and updated to ensure current and effective cybersecurity practices. Accountability is enforced through a security management forum, and access to systems is tightly controlled with multi-factor authentication and VPN requirements. We regularly review the security of the third-parties we use and our products are protected by firewalls, IDS, and IPS technology. Our centralized logging and monitoring systems help identify malicious activity and vulnerabilities, while regular security training ensures all personnel are equipped to handle security challenges. Patching and vulnerability management are prioritized, with critical patches deployed promptly to maintain security. ProSafe ensures customer data is protected from unauthorized access by storing it in a secure production environment and limiting access to essential personnel. Access control, multi-factor authentication, and strict data use policies are enforced, requiring customer consent for support purposes. Customer data is protected at rest and in transit by encryption, including use of AES-256 and TLS 1.2 (or later). Regular encrypted backups are maintained of customer and ProSafe data across multiple facilities, and secure deletion protocols ensure the safe disposal of data. Customer data is hosted on infrastructure provided by Digital Ocean which maintains the security of the data and their sites using industry best practice controls as outlined on their security and compliance website. Our solution is able to leverage the capabilities of Digital Ocean to scale as needed. ProSafe is committed to preventing security incidents and is prepared to handle them to effectively minimize impact. We have a documented Incident Management Procedure that protects the confidentiality, integrity, and availability of our products. Our global support organization, disaster recovery plans, and contingency strategies, work together to ensure we keep our product secure and available. We promptly alert affected clients of major incidents impacting service availability or data integrity, in line. ProSafe considers cybersecurity a fundamental part of our business and the products we provide. While this summary outlines our multifaceted security approach, we have extensive controls and measures in place beyond what is covered here. For further details or questions about our support, security, or privacy practices, please contact us directly. To report a security incident, please contact us at support@ProSafeHotels.com Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/sub-processors-of-data ### Title: Sub Processors of Data ### Page ID: 6208703 ### Content: #### Name of Sub-Processor #### Description of processing #### Location of sub-processor ProSafe partners with trusted sub-processors to ensure secure, efficient data handling for all users. ProSafe uses sub-processors to process personal data on behalf of its customers. ProSafe ensures that each sub-processor implements appropriate technical and organizational measures to ensure such processing meets the requirements of applicable data privacy legislation, and to protect the rights of data subjects. ProSafe evaluates each sub-processor initially and on a regular (at least annual) basis. We also adopt supplementary measures to protect such personal data. The supplementary measures are described at \[https://www.prosafehotels.com/terms-and-conditions\]. When we engage a new sub-processor, or remove a sub-processor, we will update this page. You can subscribe to receive notifications of such changes by entering your details in the form below. If you have questions or concerns about a new sub-processor, we are happy to help. Please contact us at legal@prosafehotels.com Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/prosafe-leads-the-way-in-hospitality-employee-safety-key-role-in-ahla-htng-staff-alert-technology-workgroup ### Title: ProSafe Played a Pivotal Role in AHLA/HTNG Staff Alert Technology to Drive Advancements in Employee Safety Solutions ### Page ID: 6332801 ### Content: ProSafe Played a Pivotal Role in AHLA/HTNG Staff Alert Technology Workgroup to Drive Advancements in Employee Safety Solutions for Hospitality Headquartered in the Greater Philadelphia metro area, ProSafe is dedicated to supporting the associates of guest-centric venues and their guests to future proofing building management companies' safety initiatives for years to come.  [ProSafe](https://www.prosafehotels.com), powered by [WorldVue](https://www.worldvue.com/prosafe) a leader in hospitality employee safety technology, is excited to announce its involvement in the AHLA/HTNG Staff Alert Technology Workgroup, a collaborative effort to document the latest in staff alert technology for the hospitality industry. ProSafe’s involvement underscores the company’s commitment to advancing safer working environments in hotels and ensuring that hotel operators have access to reliable, affordable, and feature-rich staff alert solutions. The Staff Alert Technology Workgroup, formed by the [American Hotel and Lodging Association](https://www.ahla.com) (AHLA) and [Hospitality Technology](https://www.ahla.com/htng) [](https://www.ahla.com/htng)[Next Generation](https://www.ahla.com/htng) (HTNG), brought together hospitality leaders and technology providers to guide the industry on staff safety device options. The workgroup just updated essential resources, including the [**Staff Alert Device Buyer’s Guide**](https://www.ahla.com/sites/default/files/HTNG_Staff_Alert_Buyers_Guide_II.pdf) and the **Staff Alert Solutions Comparison Matrix.** These tools provide hotel operators with insights into the latest staff alert solutions, making it easier for them to select the devices best suited to their specific operational needs. To see more HTNG Technical Specifications, click [here](https://www.ahla.com/htng-technical-specifications). ProSafe contributed its industry expertise to the AHLA/HTNG Workgroup, documenting the ongoing evolution of employee safety technology and supporting the creation of safer work environments for hotel associates worldwide. ProSafe’s participation in the Staff Alert Technology Workgroup reflects the company’s dedication to providing practical and robust employee safety technology and supporting initiatives that foster safer workspaces within hospitality. For more information about ProSafe, visit [www.prosafehotels.com](http://www.prosafehotels.com/). To learn more about the AHLA/HTNG Staff Alert Technology Workgroup and their work, click [here](https://www.ahla.com/htng-workgroups). Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/prosafe-and-rapidsos-innovating-hospitality-safety ### Title: ProSafe and RapidSOS: Innovating Hospitality Safety ### Page ID: 6989827 ### Content: ProSafe Partners with RapidSOS to Enhance Hospitality Worker Safety with Advanced Emergency Response Integration *ProSafe, Powered by WorldVue, integrates with RapidSOS to deliver real-time critical data to 911, enhancing panic button functionality for hospitality workers.* ProSafe, powered by WorldVue, a leading provider of workplace safety solutions for the hospitality industry, today announced a strategic partnership with RapidSOS, the AI-powered intelligent safety platform trusted by over 22,000 911 and first responder agencies. This collaboration enhances ProSafe’s panic button solutions by integrating RapidSOS’s advanced emergency response technology, ensuring faster and more efficient assistance for hospitality workers during critical incidents. ProSafe’s patented **beaconless**, **geo-location panic button platform and wearables**—accessible on both iOS and Android—now seamlessly connect with RapidSOS to provide direct communication with 911 telecommunicators. This integration enables ProSafe devices to send **real-time critical data**, including precise location, entry instructions, and live emergency updates directly to emergency responders for faster incident resolution. “At ProSafe, we are committed to pushing the boundaries of workplace safety technology,” said Yazan Barqawi, CEO and Co-Founder of ProSafe. “Partnering with RapidSOS enhances our safety solutions with state-of-the-art emergency response capabilities, ensuring that when an incident occurs, informed help arrives faster and more efficiently. This partnership is a game-changer for safety in that it provides what’s transpiring to first responders in real-time when activated, ensuring that proper personnel is dispatched on the first go.” "RapidSOS is committed to empowering first responders with the critical data they need to save lives. Our partnership with ProSafe represents a significant advancement in workplace safety, particularly within the hospitality sector,” said Karin Marquez, Chief Public Safety Brand Officer at RapidSOS. “By integrating ProSafe's innovative panic button technology with our intelligent safety platform, we're ensuring that when a hospitality worker activates that button, 911 telecommunicators receive real-time, actionable information. This level of data integration—precise location, live audio and visual feeds, and indoor mapping—is crucial for rapid and effective emergency response. Together, we're not just enhancing safety; we're creating a safer environment for those who serve us every day." This partnership marks a major step in redefining workplace safety in the hospitality industry. By combining ProSafe’s industry-leading panic button technology with RapidSOS’s emergency response network, hotel staff now have unprecedented access to real-time safety support. Moving forward, ProSafe and RapidSOS will continue collaborating to bring even more advanced safety solutions to the hospitality sector and beyond.This partnership allows ProSafe to serve industries outside of hospitality such as healthcare, retail, education, etc. [ProSafe](https://www.prosafehotels.com/), founded in 2020 with a mission to provide accessible and highly effective employee safety solutions for the hospitality industry. Driven by firsthand experience, including that of a former hotel general manager, ProSafe sought to address the limitations of traditional employee safety devices, which were often cost-prohibitive and lacked essential functionalities. Today, ProSafe offers a patented, geo-location-based platform with an intuitive one-button activation that enables employees to signal for help with ease. The platform is available on both iOS and Android, making it adaptable for hotels of all sizes and structures. [RapidSOS](https://rapidsos.com/) is an AI-powered intelligent safety company that harnesses artificial and human intelligence to deliver life-saving data from 540M+ connected devices, apps, and sensors to 22,000+ public safety agencies worldwide. Whether in an unsafe moment or an emergency, RapidSOS Ready devices, vehicles, homes, or buildings provide first responders with essential data in real time, ensuring faster and more efficient emergency response. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - Direct E911 capabilities for instant emergency response - Real-time audio and visual transmission to law enforcement for enhanced situational awareness - Indoor mapping technology to help first responders locate individuals in distress --- ## URL: https://www.prosafehotels.com/crews ### Title: CREWS ### Page ID: 7591211 ### Content: ### Stay connected, act faster. Secure, real-time communication for hotel teams. ## About CREWS ## Featured Functionalities to Empower Your Hotel Team #### On-Demand Voice Message Translation #### Image, Audio & Video Sharing #### Broadcast Messages to Multiple Users #### Urgent Alert Notifications #### Organized Department & Team Chats #### Private Emergency Conversations ## How CREWS Keeps Your Team Ready #### Rapid Response #### Secure by Design #### Operational Efficiency ## How It Works #### Create Groups & Roles #### Communicate in Real Time #### Coordinate During Incidents #### What makes CREWS unique? #### Can CREWS help in emergencies? #### Does CREWS support multiple languages? #### How secure is CREWS? #### Is CREWS for daily use too? Keep your team connected with real-time chat, alerts, and multimedia sharing. Coordinate faster, respond smarter, and ensure guest safety in every situation. CREWS is a powerful hotel communication hub that combines instant chat, audio/video sharing, and multilingual messaging with broadcast and alert capabilities. Organize conversations by team, department, or project, and use private channels during emergencies to coordinate safely while keeping a complete incident record. With CREWS, your staff can share critical information, act decisively, and maintain guest safety in any situation. Transcribe and translate messages instantly with a single click. Share photos, recordings, and videos securely in real time. Send important updates to many recipients simultaneously. Inform your team instantly about sensitive or critical events. Keep communication structured by groups or projects. Coordinate securely during alerts with full incident records. Deliver critical information instantly, boosting reaction times in any situation. Protect sensitive communications with encryption and controlled access for authorized staff only. Organize chats, send broadcasts, and trigger alerts to keep every department aligned. Discover how CREWS streamlines hotel communication from daily coordination to critical incident management. Each step is designed to keep your team organized, informed, and ready to act—ensuring safety and efficiency at all times. Set up dedicated teams, departments, and role-based permissions so the right people receive the right information, keeping all shared data secure and encrypted to maintain chain of custody. Chat instantly, translate messages, share multimedia, and send alerts to keep staff connected and aligned, ensuring fast information flow for both routine operations and urgent situations. Use private alert channels to securely share and store critical information during emergencies, ensuring it is encrypted and preserving the chain of custody for compliance and accountability. CREWS combines real-time chat, secure alerts, multimedia sharing, and on-demand voice translation in one platform—plus private incident channels that store all communications as evidence. Yes. CREWS includes private alert channels for emergencies, allowing teams to coordinate securely, share critical updates, and keep a full incident record. Absolutely. CREWS offers on-demand voice message translation and transcription to the device’s configured language, ensuring clear communication across diverse teams. All communication is encrypted, with role-based access controls to ensure only authorized staff can access specific messages, alerts, or channels. Yes. From front desk coordination to maintenance updates and security alerts, CREWS streamlines all types of communication—keeping your team connected at all times. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/prosafe-adds-simply-report-mobile-platform-anti-human-trafficking-hospitality ### Title: ProSafe Adds Simply Report to Mobile Platform to Bolster Anti-Human Trafficking Measures in U.S. Hospitality ### Page ID: 7753224 ### Content: ProSafe Integrates Simply Report into its Mobile Platform to Strengthen Anti-Human Trafficking Efforts in U.S. Hospitality Sector [ProSafe](https://www.prosafehotels.com/), Powered by [WorldVue](https://www.worldvue.com), a leading provider of safety, communication, and security technology for the hospitality industry, has announced the integration of *Simply Report* onto its mobile platform for U.S.-based customers. Created by [Safe House Project](https://www.safehouseproject.org/blog/?utm_term=safe%20house%20project&utm_campaign=Safe%20House%20Project%20%20Non%20Brand&utm_source=adwords&utm_medium=ppc&hsa_acc=7114339039&hsa_cam=15991369603&hsa_grp=145914018671&hsa_ad=648184019213&hsa_src=g&hsa_tgt=kwd-542881471367&hsa_kw=safe%20house%20project&hsa_mt=p&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=15991369603&gbraid=0AAAAAC9Dw_ORTeUKcRwuBfgk9VHHEYweA&gclid=Cj0KCQjwnovFBhDnARIsAO4V7mA1XIGdCdv5DwNHaVbNRPOBJrshIWk94BlzSvhMo8Moy1HwnBco5P4aAmJKEALw_wcB), Simply Report enables anonymous reporting of suspected human trafficking incidents, empowering hotel staff to act safely and discreetly. This strategic integration will automatically deploy Simply Report to all ProSafe customers in the United States, providing hoteliers with an additional tool to combat a persistent and devastating issue in the hospitality industry, human trafficking. Developed in collaboration with survivors, psychologists, healthcare providers, and law enforcement, Simply Report is a reliable and trauma-informed tool in the fight against human trafficking. Whether someone is unsure about a situation they’re experiencing or witnessing, the app offers quick, discreet ways to voice concerns and access support, guiding users to the right resources. *"We are thrilled to partner with WorldVue to integrate Simply Report’s anonymous reporting platform with ProSafe’s cutting-edge employee safety devices, enhancing protections for hotel staff across vulnerable work environments,"* said Brittany Dunn, Co-Founder and Chief Operations Officer of Safe House Project. *"This collaboration empowers hotel employees to report suspected human trafficking incidents swiftly and securely, leveraging ProSafe’s precise geo-location technology to ensure rapid response and support."* Simply Report’s anonymous reporting feature is designed to protect individuals who witness or suspect trafficking, increasing the likelihood of reporting by removing fear of retaliation or exposure. This aligns with ProSafe’s mission to equip hotels with proactive, tech-driven solutions that enhance guest and employee safety. *“Human trafficking is one of the greatest threats facing the hospitality industry, and addressing it requires both courage and innovation. With Simply Report now part of ProSafe’s platform on thousands of devices, we are uniting anonymous reporting with our patented safety technology, giving hoteliers an unprecedented level of protection for both employees and guests.”*  said Yazan Barqawi, Co-Founder and Chief Executive Officer of ProSafe, Powered by WorldVue.  *“This integration is also about impact. Safe House Project built Simply Report with survivors at the center, and by embedding it into ProSafe, we’re amplifying its reach across hotels nationwide. We’re proud to partner in this effort to disrupt trafficking networks, protect employees, and set a new benchmark for what safety in hospitality should look like.”* The integration reflects ProSafe’s ongoing commitment to supporting the hospitality industry with holistic and innovative safety technologies. By embedding Simply Report directly into its platform, ProSafe ensures that hotel teams have immediate access to a trusted, secure channel for reporting trafficking-related concerns. *"Together, we’re setting a new standard for safety in the hospitality industry by combating human trafficking and creating the safest workplaces possible,"* said Brittany Dunn, Co-Founder and Chief Operations Officer of Safe House Project. For more information, visit [www.prosafehotels.com](https://www.prosafehotels.com) or [www.simplyreport.com](https://www.simplyreport.com). [ProSafe](https://www.prosafehotels.com/), founded in 2020 with a mission to provide accessible and highly effective employee safety solutions for the hospitality industry. Driven by firsthand experience, including that of a former hotel general manager, ProSafe sought to address the limitations of traditional employee safety devices, which were often cost-prohibitive and lacked essential functionalities. Today, ProSafe offers a patented, geo-location-based platform with an intuitive one-button activation that enables employees to signal for help with ease. The platform is available on both iOS and Android, making it adaptable for hotels of all sizes and structures. The Safe House Project mission is to empower communities and individuals to identify and support sex trafficking survivors, and ensure that they have access to safe, quality housing and holistic care. Since its founding in 2017, Safe House Project has become a national leader in combating sex trafficking, launching safe houses across the U.S. and providing over 174,000 safe nights for survivors each year. In May, Safe House Project launched Simply Report, a first-of-its-kind mobile app designed to empower everyday Americans to safely, anonymously, and effectively report suspected human trafficking in real time. More information about Safe House Project can be found at [safehouseproject.org](https://www.safehouseproject.org) WorldVue Contact: Reagan Baker, [rbaker@worldvue.com](mailto:Rbaker@worldvue.com) Safe House Project Contact: Sophia Shore, [pr@safehouseproject.com](mailto:PR@safehouseproject.com) Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") --- ## URL: https://www.prosafehotels.com/prosafe-and-truepath-vision-transforming-evidence-gathering-and-threat-in-hospitality ### Title: ProSafe and TruePath Vision: Transforming Evidence Gathering and Threat Detection in Hospitality ### Page ID: 8291009 ### Content: ProSafe Partners with TruePath Vision to Revolutionize Evidence Gathering and Threat Detection in Hospitality [ProSafe](https://www.prosafehotels.com/), Powered by [WorldVue](https://www.worldvue.com), a leading provider of safety, communication, and security technology for the hospitality industry, announced a strategic partnership with [TruePath Vision](https://truepathvision.com/), a pioneer in AI-powered visual intelligence. This collaboration enhances ProSafe’s evidence gathering capabilities by integrating TruePath Vision’s advanced recognition tools into its platform, enabling proactive threat detection without requiring human activation. Traditionally, ProSafe’s patented platform relies on panic button activation by an associate to initiate incident response. With TruePath Vision layered into the platform, venues can now automatically detect suspicious activities such as visible weapons, individuals pacing hallways, or signs of theft—through AI pattern analysis and object recognition. TruePath Vision’s technology integrates seamlessly with existing camera infrastructure, transforming them into mobile CCTV units capable of real-time monitoring and post-incident analysis *“This partnership marks a major leap forward in proactive safety,”* said Yazan Barqawi, Co-Founder & CEO of ProSafe. *“By combining our room-level accurate panic button system with TruePath Vision’s AI-driven threat detection, we’re empowering hospitality teams to respond faster, smarter, and more effectively, often before a situation escalates.”* *“It comes down to protecting your people.”* John de la Chapelle, COO of TruePath Vision, added, *“ProSafe & TruePath Vision means proactive safety at scale: rapid rollout, lower operational load, and measurable improvements in guest and staff safety.”* For more information, visit [www.prosafehotels.com](https://www.prosafehotels.com) or [www.truepathvision.com](https://truepathvision.com/). [ProSafe](https://www.prosafehotels.com/), founded in 2020 with a mission to provide accessible and highly effective employee safety solutions for the hospitality industry. Driven by firsthand experience, including that of a former hotel general manager, ProSafe sought to address the limitations of traditional employee safety devices, which were often cost-prohibitive and lacked essential functionalities. Today, ProSafe offers a patented, geo-location-based platform with an intuitive one-button activation that enables employees to signal for help with ease. The platform is available on both iOS and Android, making it adaptable for hotels of all sizes and structures. TruePath Vision builds AI-powered video intelligence and command-center software that helps teams see, decide, and act in real time. Our platform unifies camera streams, detection signals, and watchlists into a secure dashboard, delivering actionable alerts while minimizing bandwidth with on-demand streaming and edge processing. Designed for rapid deployment—from single sites to enterprise rollouts—TruePath Vision integrates cleanly with modern workflows and infrastructure. Founded by Army and Marine veterans, TruePath Vision provides privacy, reliability, and measurable outcomes for public- and private-sector organizations. Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry. - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog") - [ProSafe](/prosafe "ProSafe") - [SafeHub](/safehub "SafeHub") - [Blog](/blog "Blog")